What is a ML Platform Engineer at Klaviyo?
At Klaviyo, we view software as a dynamic engine that optimizes itself based on real-time reward metrics. As an ML Platform Engineering Manager, you are not just maintaining infrastructure; you are building the foundation that allows Klaviyo to process billions of events and serve over 167,000 customers. You will lead the charge in creating the tooling, training, and deployment platforms that empower our AI engineers to ship production-ready models for critical products like smart send time, audience optimization, and product recommendations.
This role is a unique blend of high-level strategic leadership and hands-on technical execution. You will navigate the complexities of scaling distributed systems while fostering a culture of operational excellence. Because Klaviyo operates at a massive scale, your work directly influences the speed and reliability of our machine learning lifecycle. You will bridge the gap between complex data infrastructure and tangible product outcomes, ensuring that our AI agents are as performant as they are intelligent.




