What is an AI Engineer at Klaviyo?
At Klaviyo, an AI Engineer does not just build productivity tools or wrapper APIs; they design, architect, and scale systems that can learn, run, and optimize themselves based on real-world outcomes. Klaviyo powers the communication infrastructure for over 182,000 customers, managing billions of consumer profiles and hundreds of billions of customer interactions. As an AI Engineer, you will be responsible for translating this massive stream of first-party data into intelligent, autonomous actions that drive measurable business growth.
The AI team at Klaviyo is currently building the next generation of agentic AI and machine learning technologies. This includes developing autonomous AI agents capable of automatically creating, executing, and optimizing marketing and customer experience strategies. You will work on a combination of high-scale backend engineering and applied machine learning, moving beyond theoretical modeling to build production-grade, outcome-driven systems.
This role is highly collaborative and carries immense technical ownership. You will partner closely with product managers, data scientists, and full-stack engineers to turn predictive models into intuitive product features, such as conversion likelihood predictors, personalized engagement ranking, and real-time anomaly detection. Working here offers the unique challenge of operating at a massive data scale while pioneering agentic workflows that redefine how businesses interact with their customers.



