What is a Software Engineer at Klaviyo?
Software Engineers at Klaviyo build and scale the intelligent customer data and marketing automation platform that powers revenue for over 100,000 global brands. The platform ingests billions of real-time events—from web interactions and checkout events to custom messaging triggers—requiring systems that handle massive concurrency, high throughput, and ultra-low latency. Engineers on these teams design the distributed infrastructure, API interfaces, and user-facing features that convert complex, high-volume data streams into actionable marketing insights and automated workflows.
As a Software Engineer, your day-to-day work directly impacts how merchants engage with their customers across email, SMS, and push notifications. Whether you are scaling event-ingestion pipelines using Python, Kafka, and ClickHouse, or improving real-time message triggering backed by Redis and MySQL, your code underpins core business operations for global businesses. The engineering culture strongly emphasizes pragmatic problem-solving, architectural reliability, and product-focused delivery over abstract algorithmic puzzles.
Engineers at Klaviyo operate in an environment where technical ownership is high and cross-functional collaboration is critical. Roles span product engineering, platform infrastructure, and data systems. Candidates face technical challenges centered on real-world engineering: reviewing existing codebases, modifying live API routes, designing database access layer logic, and planning architecture that gracefully scales under peak traffic spikes like Black Friday/Cyber Monday (BFCM).



