What is a Engineering Manager at Klaviyo?
An Engineering Manager at Klaviyo plays a pivotal role in driving the technical vision, execution, and growth of engineering teams that power a world-class marketing automation and customer data platform. Klaviyo processes billions of data points and event-driven transactions daily, requiring highly scalable, reliable, and performant systems. As an Engineering Manager, you are not just a people manager; you are a technical leader who ensures your team can design and build systems capable of handling massive scale while maintaining rapid product delivery.
The impact of this role is felt directly by millions of businesses worldwide that rely on Klaviyo to deliver personalized customer experiences. You will lead teams working on critical infrastructure, high-throughput ingestion pipelines, real-time segmentation engines, or customer-facing product features. Balancing technical debt, infrastructure scalability, and product roadmaps requires a leader who can operate strategically while remaining close enough to the technology to guide complex architectural decisions.
Success in this role at Klaviyo demands a unique blend of technical excellence, operational rigor, and people-first leadership. You must be comfortable navigating ambiguity, fostering a culture of continuous learning, and collaborating closely with product managers, designers, and executive stakeholders to translate business goals into high-impact engineering deliverables.




