Included Health Project Manager interview questions & guide 2026

Preparation for Included Health should be rooted in your ability to articulate the "how" and "why" behind your past projects. The interviewers are not just looking for a list of accomplishments; they are looking for a repeatable, logical framework that you bring to complex work.

Execution and Rigor – You will be evaluated on your ability to structure work, set milestones, and hold teams accountable. Focus on demonstrating how you translate high-level business goals into actionable, trackable tasks.

Influence and Communication – Success at Included Health requires the ability to communicate with both technical engineers and clinical stakeholders. Be prepared to show how you tailor your message to different audiences and build consensus in the face of disagreement.

Strategic Problem Solving – Interviewers look for candidates who can see the "big picture" of a project. Demonstrate your ability to anticipate bottlenecks and proactively adjust plans to keep the mission on schedule.

The interview process at Included Health is structured to ensure that you are evaluated across multiple layers of the organization, from your immediate peers to senior leadership. You should expect a rigorous, multi-stage process that prioritizes cultural alignment, communication skills, and demonstrated project management maturity. The process is designed to be thorough, often involving panels that simulate the cross-functional reality of the job.

You will likely encounter a mix of 1:1 sessions and panel presentations. The inclusion of a project presentation suggests that the team values your ability to synthesize information and present a coherent narrative to a group of stakeholders. Expect a process that is highly collaborative, where interviewers are looking for a partner who can integrate seamlessly into their existing team structure.

The visual timeline above outlines the typical progression from the initial recruiter screen to the final department lead interview. Use this to pace your preparation; ensure you have prepared a comprehensive project case study early on, as this will likely be the centerpiece of your panel presentation.

Stakeholder Management

In a cross-functional organization, you must manage expectations across clinical, product, and engineering teams. Strong candidates demonstrate the ability to identify key influencers early and maintain transparency throughout the project lifecycle.

Be ready to go over:

• Identifying and mapping project stakeholders.
• Strategies for negotiating scope and timeline trade-offs.
• Managing "difficult" stakeholders or conflicting priorities.

Example scenarios:

• "How do you handle a situation where a key stakeholder requests a major scope change mid-project?"
• "Describe a time you had to say 'no' to a stakeholder while maintaining a positive relationship."

Project Lifecycle Management

This is the core of your function. You must show you have a disciplined approach to the end-to-end management of initiatives, from initiation to post-launch review.

Be ready to go over:

• Risk assessment and mitigation planning.
• Tools and frameworks you use (e.g., Agile, Waterfall, or hybrid).
• Post-mortem processes and how you document "lessons learned."

Example scenarios:

• "Walk us through a project that failed or missed a major milestone; what did you learn?"
• "How do you ensure that project documentation remains accurate in a fast-changing environment?"

As a Project Manager, you are the "glue" that keeps initiatives moving. Your day-to-day work involves orchestrating complex workflows, facilitating communication between technical and non-technical teams, and ensuring that project outcomes align with company objectives. You will be responsible for:

• Program Governance: Establishing meeting cadences, tracking KPIs, and ensuring that all project artifacts are up to date.
• Cross-functional Collaboration: Acting as the primary point of contact between departments to break down silos and resolve blockers.
• Strategic Alignment: Ensuring that individual project goals support the broader mission of providing better healthcare outcomes.

You will frequently interface with engineering teams to manage sprint planning and technical requirements, while simultaneously reporting status updates to non-technical business leaders. Your ability to translate "technical speak" into "business value" will be a key differentiator.

A strong candidate for this role possesses a blend of deep tactical project management skills and the soft skills required to influence in a matrixed organization.

• Must-have skills:
  • Proven experience managing complex, cross-functional programs in a high-growth environment.
  • Proficiency in project management software (e.g., Jira, Asana, or similar).
  • Strong ability to manage risks and dependencies across multiple teams.
  • Excellent verbal and written communication skills for executive-level reporting.
• Nice-to-have skills:
  • Direct experience in the healthcare or health-tech sector.
  • PMP or equivalent project management certification.
  • Experience with data-driven decision-making and performance reporting.

Q: How long does the interview process typically take? While it varies, candidates should expect a process that spans several weeks due to the number of interview rounds involved.

Q: Is the project presentation a technical demo? Generally, no. It is typically a high-level walkthrough of a project you led, focusing on your methodology, the challenges you faced, and the impact you delivered.

Q: How much technical knowledge is required? You do not need to be an engineer, but you must be comfortable discussing technical blockers and understanding the development lifecycle well enough to manage engineering timelines effectively.

Q: What is the best way to stand out? Focus on your "lessons learned." The most successful candidates are those who can reflect on their past projects with humility and demonstrate how they have refined their approach over time.

• Structure your answers: Use the STAR (Situation, Task, Action, Result) method to keep your responses focused and impactful.
• Know the company mission: Included Health is mission-driven; ensure your stories highlight your passion for improving healthcare.
• Prepare for panels: When presenting to a group of 6, ensure your presentation is clear, visually simple, and allows for interactive Q&A.
• Ask thoughtful questions: Use the final rounds to ask about team culture and the biggest challenges the department is currently facing.

The Project Manager role at Included Health is an opportunity to make a tangible difference in the healthcare industry. By focusing on your ability to drive cross-functional alignment, manage complex risks, and communicate with clarity, you will position yourself as a strong contender. Preparation is your greatest advantage; use your past experiences to demonstrate both your technical rigor and your leadership potential.

You are encouraged to continue refining your case studies and practicing your presentation skills. With a clear understanding of the expectations and a structured approach to your interviews, you are well-prepared to demonstrate the value you bring to Included Health.

The provided compensation data reflects typical market ranges for this role. Use this to calibrate your expectations regarding the total rewards package, which often includes base salary, equity, and benefits. Remember that your total offer may fluctuate based on your specific experience level and the seniority of the role.