What is an Agentic AI Engineer at Klaviyo?
At Klaviyo, the Agentic AI Engineer role is at the forefront of a fundamental shift in software development. You are not just building productivity tools; you are architecting autonomous systems capable of running, optimizing, and executing complex marketing and customer experience strategies. By leveraging Klaviyo’s massive footprint—over 167,000 customers and billions of consumer profiles—you will develop AI agents that transform how businesses interact with their consumers.
This role sits within the Customer Agent team, the engine behind Klaviyo’s AI-native conversational platform. You will be responsible for designing the backend infrastructure that powers these agents, ensuring they can operate reliably at scale. You will work at the intersection of machine learning and distributed systems, bridging the gap between theoretical model performance and real-world, outcome-driven production environments.
The work is high-impact and technically demanding. You will partner with product managers and data scientists to build asynchronous processing pipelines and scalable architectures that turn raw interaction data into automated, intelligent business outcomes. For an engineer who thrives on solving complex, large-scale problems in a data-rich environment, this position offers the unique opportunity to define the future of AI-driven marketing.




