You can expect questions during your interview process that reflect your skills, experiences, and fit for the role. The questions listed below are representative and drawn from 1point3acres.com, though they may vary by team. Use this as a guide to understand patterns rather than a memorization list.

Technical / Domain Questions

This category assesses your understanding of design principles and your technical skills. Be ready to discuss your design process and methodologies.

• What design tools are you proficient in, and how have you used them in past projects?
• Can you describe a challenging design problem you faced and how you solved it?
• How do you incorporate user feedback into your design iterations?
• What are the key differences between UX and UI design, in your view?
• Explain how you keep up with industry trends and best practices in UX/UI design.

Behavioral / Leadership

Behavioral questions will evaluate how you work with teams and handle challenges. Expect to share personal experiences that demonstrate your soft skills.

• Describe a time when you had to advocate for a design decision. What was the outcome?
• How do you handle constructive criticism of your designs?
• Can you provide an example of how you collaborated with cross-functional teams?
• Tell me about a time you faced a conflict in a team setting. How did you resolve it?
• What motivates you to work in the healthcare industry, specifically?

Problem-Solving / Case Studies

In this section, you may be asked to walk through case studies or hypothetical scenarios to demonstrate your problem-solving skills.

• Walk us through your design process for a recent project.
• How would you redesign a common healthcare application to improve user experience?
• Given a set of user personas, how would you prioritize features for a new product?
• What metrics would you use to evaluate the success of your designs?
• Describe how you would approach a project with limited user research data.

This visual timeline outlines the stages you can expect during the interview process. Use it to guide your preparation and manage your energy effectively, ensuring you are well-rested and focused for each stage.

Deep Dive into Evaluation Areas

Role-related Knowledge

This area is crucial as it reflects your technical expertise in UX/UI design. Interviewers will evaluate your understanding of design principles, tools, and user-centered approaches.

• Design Tools – Be prepared to discuss the tools you use (e.g., Figma, Sketch) and your process for selecting the right tool for a project.
• Accessibility – Understand how to design for diverse user needs and how accessibility plays a role in your design process.
• User Research – Be familiar with methods for gathering user insights and integrating them into your designs.

Example questions:

• How do you ensure your designs are accessible to all users?
• Can you explain your process for conducting user research?

Problem-Solving Approach

Your ability to solve design challenges is a key evaluation area. Interviewers will look for your analytical skills and creative problem-solving methods.

• Design Thinking – Familiarity with design thinking principles will be critical. Be prepared to demonstrate how you apply this methodology.
• Iterative Design – Discuss how you iterate on designs based on user feedback and testing.

Example questions:

• Describe a project where you had to pivot your design approach. What led to this decision?

Cultural Fit / Values

Understanding and embodying the culture at Included Health is vital. Interviewers will assess how well your values align with the company's mission.

• Equity and Transparency – Be ready to discuss what equity means to you in the context of healthcare and design.
• Collaboration – Share experiences that highlight your ability to work in diverse teams and foster inclusive environments.

Example questions:

• How do you ensure that your design processes are inclusive?

Key Responsibilities

As a UX/UI Designer at Included Health, your day-to-day responsibilities will involve a variety of tasks focused on creating user-friendly healthcare products. You will be engaged in:

• Collaborating with product managers and engineers to define user needs and translate them into design specifications.
• Conducting user research and usability testing to gather feedback and iterate on designs.
• Creating wireframes, prototypes, and high-fidelity designs that reflect user journeys and enhance the overall experience.
• Participating in cross-functional team meetings to align on project goals and deliverables.
• Staying informed on industry trends and best practices to ensure your designs are contemporary and effective.

Your role will require you to balance creativity with analytical thinking, ensuring that the products not only look good but also meet the functional needs of users.

Role Requirements & Qualifications

To be considered a strong candidate for the UX/UI Designer position at Included Health, you should possess the following qualifications:

• Must-have skills:

  • Proficiency in design tools (e.g., Figma, Adobe Creative Suite).
  • Strong understanding of user-centered design principles and methodologies.
  • Experience in conducting user research and usability testing.

• Nice-to-have skills:

  • Familiarity with front-end development (HTML, CSS, JavaScript).
  • Experience in the healthcare industry or related fields.
  • Knowledge of accessibility standards and practices.

Frequently Asked Questions

Q: How difficult are the interviews, and how much preparation time is typical? The interviews are moderately challenging, with a mix of technical, behavioral, and problem-solving questions. Candidates typically spend a few weeks preparing by reviewing their portfolio, practicing case studies, and understanding the company’s values.

Q: What differentiates successful candidates? Successful candidates demonstrate not only strong design skills but also the ability to communicate their thought processes clearly and align their work with the company’s mission of equity and transparency in healthcare.

Q: What is the culture like at Included Health? The culture is focused on collaboration, inclusivity, and a commitment to improving healthcare access for all. Designers are encouraged to advocate for user needs and engage in open discussions about their work.

Q: What is the typical timeline from the initial screening to an offer? The timeline can vary, but candidates usually receive feedback within a few weeks after completing all interview stages. Be proactive in following up with your recruiter.

Q: What are the remote work expectations? Included Health offers remote work options, but ensure you clarify specific expectations during the interview process, as they may vary by team.

Other General Tips

• Clarify Expectations: Don’t hesitate to ask interviewers for clarification on the process or expectations. Transparency is key, and you will want to ensure everyone is aligned.
• Showcase Your Portfolio: Be prepared to discuss your portfolio in detail, focusing on your design process, decisions made, and the impact of your work.
• Practice Case Studies: Prepare to present a case study that highlights your problem-solving skills, detailing the challenges faced and how you approached them.
• Align with Company Values: Familiarize yourself with Included Health’s mission and values to articulate how your personal values align with their goals.

Summary & Next Steps

Being a UX/UI Designer at Included Health represents an exciting opportunity to influence healthcare accessibility and equity through design. As you prepare, focus on the key evaluation areas, practice answering common interview questions, and ensure you can articulate how your experiences align with the company's mission.

Your focused preparation will significantly enhance your performance during interviews. Remember to leverage additional resources and insights on Dataford to deepen your understanding and refine your approach.

You have the potential to make a meaningful impact in this role, and with diligent preparation, you can position yourself as a standout candidate ready to contribute to Included Health’s mission.