Included Health UX/UI Designer interview questions & guide 2026

Preparation is key to your success in the interview process. You should focus on understanding the role's requirements, the company's mission, and how your experience aligns with their values.

Role-related knowledge – Demonstrate your expertise in UX/UI design principles, tools, and user-centered design processes. Interviewers will look for your ability to apply these concepts in practical scenarios.

Problem-solving ability – Show how you approach design challenges and structure your solutions. Be prepared to analyze case studies and articulate your thought process clearly.

Culture fit / values – Understand the values of Included Health and be ready to discuss how your personal values align with the company’s mission of equity and transparency in healthcare.

The interview process at Included Health typically involves multiple stages that assess both your technical skills and cultural fit. You can expect a structured progression, starting with a phone screening, followed by interviews with hiring managers and a cross-functional panel. The focus will be on collaboration, user-centric design, and the ability to navigate complex design challenges.

Throughout the process, be prepared for varying degrees of rigor and ensure that you maintain open communication with your recruiter regarding any expectations you might have. Notably, communication can be inconsistent, so be proactive in seeking clarity.

This visual timeline outlines the stages you can expect during the interview process. Use it to guide your preparation and manage your energy effectively, ensuring you are well-rested and focused for each stage.

Role-related Knowledge

This area is crucial as it reflects your technical expertise in UX/UI design. Interviewers will evaluate your understanding of design principles, tools, and user-centered approaches.

• Design Tools – Be prepared to discuss the tools you use (e.g., Figma, Sketch) and your process for selecting the right tool for a project.
• Accessibility – Understand how to design for diverse user needs and how accessibility plays a role in your design process.
• User Research – Be familiar with methods for gathering user insights and integrating them into your designs.

Example questions:

• How do you ensure your designs are accessible to all users?
• Can you explain your process for conducting user research?

Problem-Solving Approach

Your ability to solve design challenges is a key evaluation area. Interviewers will look for your analytical skills and creative problem-solving methods.

• Design Thinking – Familiarity with design thinking principles will be critical. Be prepared to demonstrate how you apply this methodology.
• Iterative Design – Discuss how you iterate on designs based on user feedback and testing.

Example questions:

• Describe a project where you had to pivot your design approach. What led to this decision?

Cultural Fit / Values

Understanding and embodying the culture at Included Health is vital. Interviewers will assess how well your values align with the company's mission.

• Equity and Transparency – Be ready to discuss what equity means to you in the context of healthcare and design.
• Collaboration – Share experiences that highlight your ability to work in diverse teams and foster inclusive environments.

Example questions:

• How do you ensure that your design processes are inclusive?

As a UX/UI Designer at Included Health, your day-to-day responsibilities will involve a variety of tasks focused on creating user-friendly healthcare products. You will be engaged in:

• Collaborating with product managers and engineers to define user needs and translate them into design specifications.
• Conducting user research and usability testing to gather feedback and iterate on designs.
• Creating wireframes, prototypes, and high-fidelity designs that reflect user journeys and enhance the overall experience.
• Participating in cross-functional team meetings to align on project goals and deliverables.
• Staying informed on industry trends and best practices to ensure your designs are contemporary and effective.

Your role will require you to balance creativity with analytical thinking, ensuring that the products not only look good but also meet the functional needs of users.

To be considered a strong candidate for the UX/UI Designer position at Included Health, you should possess the following qualifications:

• Must-have skills:

  • Proficiency in design tools (e.g., Figma, Adobe Creative Suite).
  • Strong understanding of user-centered design principles and methodologies.
  • Experience in conducting user research and usability testing.

• Nice-to-have skills:

  • Familiarity with front-end development (HTML, CSS, JavaScript).
  • Experience in the healthcare industry or related fields.
  • Knowledge of accessibility standards and practices.

Q: How difficult are the interviews, and how much preparation time is typical? The interviews are moderately challenging, with a mix of technical, behavioral, and problem-solving questions. Candidates typically spend a few weeks preparing by reviewing their portfolio, practicing case studies, and understanding the company’s values.

Q: What differentiates successful candidates? Successful candidates demonstrate not only strong design skills but also the ability to communicate their thought processes clearly and align their work with the company’s mission of equity and transparency in healthcare.

Q: What is the culture like at Included Health? The culture is focused on collaboration, inclusivity, and a commitment to improving healthcare access for all. Designers are encouraged to advocate for user needs and engage in open discussions about their work.

Q: What is the typical timeline from the initial screening to an offer? The timeline can vary, but candidates usually receive feedback within a few weeks after completing all interview stages. Be proactive in following up with your recruiter.

Q: What are the remote work expectations? Included Health offers remote work options, but ensure you clarify specific expectations during the interview process, as they may vary by team.

• Clarify Expectations: Don’t hesitate to ask interviewers for clarification on the process or expectations. Transparency is key, and you will want to ensure everyone is aligned.
• Showcase Your Portfolio: Be prepared to discuss your portfolio in detail, focusing on your design process, decisions made, and the impact of your work.
• Practice Case Studies: Prepare to present a case study that highlights your problem-solving skills, detailing the challenges faced and how you approached them.
• Align with Company Values: Familiarize yourself with Included Health’s mission and values to articulate how your personal values align with their goals.

Being a UX/UI Designer at Included Health represents an exciting opportunity to influence healthcare accessibility and equity through design. As you prepare, focus on the key evaluation areas, practice answering common interview questions, and ensure you can articulate how your experiences align with the company's mission.

Your focused preparation will significantly enhance your performance during interviews. Remember to leverage additional resources and insights on Dataford to deepen your understanding and refine your approach.

You have the potential to make a meaningful impact in this role, and with diligent preparation, you can position yourself as a standout candidate ready to contribute to Included Health’s mission.