EXL Service Software Engineer interview experience

We started with Dialogflow basics: how intents and entities work, how context is handled, and how webhook integration ties into simple automation.

From there, the round also covered Python basics like data types, operators, control flow, loops, and common scripting patterns using lists and dictionaries. Even though there was some general GenAI framing, it stayed at the conceptual level—more about how AI enhances chatbot experiences than deep dives into LLM internals. The difficulty felt average overall, and while the conversation was clear, I didn’t receive an offer afterward.