What is a User Experience Researcher at Smartsheet?
As a User Experience Researcher at Smartsheet, you play a critical role in shaping the future of work management. Your work directly influences how thousands of organizations plan, track, automate, and report on work at scale. You are the bridge between complex enterprise user needs and the design and product teams that build the solutions to address them.
This role requires a deep curiosity about human behavior and the ability to translate qualitative and quantitative insights into actionable product strategy. You will be embedded within cross-functional squads, working alongside Product Managers, Designers, and Engineers to ensure that Smartsheet remains intuitive yet powerful. Success in this role is defined by your ability to advocate for the user while balancing the fast-paced, iterative nature of a high-growth software environment.




