What is a Product Manager at Smartsheet?
A Product Manager at Smartsheet plays a pivotal role in driving the evolution of an enterprise-grade collaborative work management platform. In this role, you are responsible for defining product strategies, aligning cross-functional teams, and delivering high-impact features that help organizations of all sizes manage their workflows. Because Smartsheet serves millions of users globally—ranging from small businesses to massive enterprise customers—the scale and complexity of the product require PMs to balance intuitive user experiences with robust, secure, and scalable backend systems.
You will lead key product initiatives that directly impact the company's core platform or specialized areas, such as Monetization & Billing or enterprise integrations like Salesforce. This means you will collaborate closely with engineering, UX design, marketing, and sales to identify customer pain points, translate them into actionable product roadmaps, and execute on them. The work is highly strategic, requiring a deep understanding of B2B SaaS dynamics, user behavior, and enterprise software requirements.
Ultimately, being a Product Manager at Smartsheet means operating with a high degree of ownership and navigating ambiguity. You are expected to be the voice of the customer, using both quantitative data and qualitative feedback to build solutions that make collaborative work more efficient, visual, and automated.


