What is a UX/UI Designer at Resmed?

As a UX/UI Designer at Resmed, you are stepping into a role that directly impacts the health, comfort, and daily lives of millions of people worldwide. Resmed is a global leader in digital health and cloud-connected medical devices, particularly known for its pioneering work in sleep apnea and respiratory care. In this role, your design decisions go far beyond simple aesthetics; they influence patient compliance with life-saving therapies and streamline complex workflows for healthcare providers.

You will contribute to critical digital touchpoints, such as the myAir patient app, which helps users track their sleep data, or AirView, the platform clinicians use to monitor patient progress. Designing for these platforms requires a deep sense of empathy, as your end-users range from tech-savvy individuals to elderly patients who may find digital interfaces intimidating. You are tasked with making complex medical data accessible, engaging, and reassuring.

This position offers a unique blend of high-scale consumer application design and rigorous healthcare enterprise solutions. You can expect a highly collaborative environment where you will partner closely with product managers, clinical experts, and engineers. If you are passionate about using human-centered design to drive tangible, positive health outcomes, this role at Resmed provides an incredibly rewarding and challenging landscape.

Common Interview Questions

The questions below represent the types of inquiries you will face, particularly during the one-way video screening and early behavioral rounds. They are designed to test your communication skills, design fundamentals, and cultural alignment. Use these to practice your pacing and narrative structure, rather than memorizing rigid answers.

One-Way Video / Behavioral

These questions frequently appear in the initial HireVue screen. They test your ability to introduce yourself and articulate your core motivations clearly under a strict time limit.

• Tell me about yourself and your journey into UX/UI design.
• Why are you interested in working at Resmed specifically?
• Describe a time when you had to learn a new tool or concept quickly to complete a project.
• Tell me about a time you received constructive criticism on your work. How did you handle it?
• What is your greatest strength as a designer, and what is an area you are actively trying to improve?

Design Process and Execution

These questions probe how you actually do the work. Interviewers want to hear about your methodology, how you use data, and how you ensure quality.

• Walk me through your typical design process from ideation to handoff.
• How do you balance user needs with strict business or technical constraints?
• Describe a project where user research completely changed your initial design assumptions.
• How do you ensure your designs are accessible and inclusive?
• Tell me about a time you had to compromise on a design. How did you decide what to sacrifice?

Healthcare and Product Sense

These questions evaluate your ability to think critically about the specific challenges of designing in the medical technology space.

• How would you approach designing an app for elderly users who are not tech-savvy?
• What metrics would you track to determine if a new patient dashboard is successful?
• Imagine you are tasked with redesigning a complex medical form. How do you reduce the cognitive load for the user?
• How do you stay updated on design trends, and how would you apply them safely in a healthcare context?

Getting Ready for Your Interviews

Preparing for a design role at Resmed requires you to balance your creative portfolio with a clear demonstration of empathy and structured problem-solving. You must be ready to articulate not just what you designed, but the human impact behind it.

Here are the key evaluation criteria your interviewers will be looking for:

User-Centric Problem Solving – You must demonstrate how you simplify complex, data-heavy experiences into intuitive interfaces. Interviewers evaluate your ability to advocate for diverse user groups, particularly those who may have accessibility needs or lower technical literacy. You can show strength here by explaining how user research directly influenced your wireframes and final designs.

Visual and Interaction Design – Resmed expects a high standard of functional, accessible, and clean UI. You will be evaluated on your mastery of layout, typography, and interaction patterns. Strong candidates highlight their adherence to accessibility standards (like WCAG) and their ability to work within or contribute to a robust design system.

Communication and Presentation – Because early interview stages rely heavily on asynchronous video recordings, your ability to communicate clearly and concisely is paramount. Evaluators look for candidates who can confidently structure their thoughts and present their design rationale without needing a live interviewer to guide them.

Healthcare Empathy and Culture Fit – Working in health-tech requires a genuine passion for improving lives. Interviewers assess your alignment with Resmed's mission to improve 250 million lives by 2025. You demonstrate this by showing patience, a willingness to navigate regulatory constraints, and a collaborative, ego-free approach to feedback.

Interview Process Overview

The interview process for a UX/UI Designer at Resmed typically begins with a heavy emphasis on asynchronous screening. Within one to two weeks of applying, you will likely receive an invitation to complete a HireVue or similar one-way video interview. This format is heavily utilized by Resmed to evaluate a large pool of candidates efficiently, particularly for internships and early-career roles.

During the one-way video screen, you will be presented with a series of behavioral and high-level design questions. You are given a short, dedicated window of time to prepare your thoughts before the recording automatically begins. The recording time is strictly limited, meaning you must deliver your answers with precision and confidence. While candidates generally rate this initial stage as straightforward in terms of difficulty, the pressure of the ticking clock requires excellent time management.

If you successfully pass the asynchronous screen, subsequent rounds usually involve live virtual interviews with the design team and cross-functional partners. These later stages dive deeper into your portfolio, asking you to present a case study end-to-end, followed by behavioral questions assessing your collaboration skills and cultural fit.

This visual timeline outlines the typical progression from the initial application through the asynchronous screening and into live portfolio reviews. You should use this to plan your preparation, focusing heavily on concise verbal storytelling for the early video screen, and reserving your deep-dive visual presentations for the later live rounds. Keep in mind that response times after the initial HireVue can sometimes take several weeks, so patience is essential.

Deep Dive into Evaluation Areas

To succeed in your Resmed interviews, you need to understand exactly what the hiring team is probing for across different competencies. Below is a breakdown of the core evaluation areas you will face.

Healthcare Product Sense and Accessibility

Designing for health-tech is fundamentally different from designing a standard consumer app. Resmed needs designers who understand the stakes involved in medical compliance and data visualization. You are evaluated on how well you balance clinical accuracy with user-friendly design. Strong performance means explicitly discussing how you design for edge cases, cognitive load, and accessibility.

Be ready to go over:

• Inclusive Design – How you ensure your designs are usable by people with varying visual, cognitive, or physical abilities.
• Data Simplification – Techniques you use to translate complex metrics (like AHI - Apnea-Hypopnea Index) into digestible, motivating insights for patients.
• Regulatory Awareness – Understanding how HIPAA or FDA guidelines might constrain or inform your design decisions.
• Advanced concepts (less common) – Designing for hardware-to-software connectivity, localized healthcare compliance across global markets, and gamification in health adherence.

Example questions or scenarios:

• "How would you design a dashboard that both a busy physician and an elderly patient need to understand?"
• "Tell me about a time you had to compromise on a design due to technical or regulatory constraints."
• "Walk me through your checklist for ensuring a new mobile feature is fully accessible."

Portfolio and Process Articulation

Your portfolio is the proof of your craft, but your ability to talk about it is what wins the job. Interviewers want to see your end-to-end design thinking process, not just polished final screens. Strong candidates can succinctly frame the problem, explain the research, justify their iterations, and measure the final impact.

Be ready to go over:

• Problem Framing – Clearly defining the user pain point and the business goal before showing any visuals.
• Iteration and Feedback – Showing the messy middle of your process and explaining how user testing or stakeholder feedback pivoted your design.
• Design Systems – How you utilize, maintain, or build upon existing component libraries to ensure consistency.
• Advanced concepts (less common) – Leading cross-functional design sprints, establishing new UX metrics, or overhauling legacy enterprise platforms.

Example questions or scenarios:

• "Walk me through a project in your portfolio where you had to pivot your design based on user research."
• "How do you hand off your designs to engineering to ensure they are built to your specifications?"
• "Describe a time when a project did not go as planned. What did you learn from the design perspective?"

Behavioral and Cross-Functional Collaboration

At Resmed, UX/UI Designers do not work in silos. You will constantly negotiate with product managers, clinical subject matter experts, and software engineers. This area evaluates your emotional intelligence, your ability to advocate for the user, and your resilience when facing pushback.

Be ready to go over:

• Stakeholder Management – How you align differing opinions and bring non-designers into your process.
• Handling Criticism – Your emotional response to design critiques and how you separate your ego from your work.
• Adaptability – How you manage shifting deadlines, ambiguous requirements, or sudden changes in project scope.

Example questions or scenarios:

• "Tell me about a time you disagreed with a Product Manager about a feature. How did you resolve it?"
• "Describe a situation where you had to advocate for the user when the business wanted to take a shortcut."
• "How do you handle receiving negative feedback on a design you spent weeks perfecting?"

Key Responsibilities

As a UX/UI Designer at Resmed, your day-to-day revolves around translating complex medical data and device interactions into seamless digital experiences. You will spend a significant portion of your time in tools like Figma, creating wireframes, high-fidelity mockups, and interactive prototypes. You are responsible for ensuring that every screen you design aligns with Resmed's overarching design system, maintaining visual and functional consistency across both mobile and web platforms.

Collaboration is a massive part of your daily routine. You will frequently sync with product managers to understand business requirements and with clinical experts to ensure the medical data you are visualizing is accurate and helpful. You will also work closely with engineering teams during the handoff process, participating in QA to ensure the final coded product matches your design intent and meets strict accessibility standards.

Beyond standard feature design, you will actively participate in user research. This involves reviewing feedback from patients using CPAP machines or clinicians managing large patient populations. You will use these insights to iterate on existing features, constantly looking for ways to reduce friction, increase therapy adherence, and ultimately make the patient's healthcare journey as frictionless as possible.

Role Requirements & Qualifications

To be a competitive candidate for the UX/UI Designer role at Resmed, you must bring a solid mix of technical design execution and strong interpersonal skills. The hiring team looks for candidates who can hit the ground running with standard industry tools while navigating the nuances of the healthcare sector.

• Must-have skills – Expert proficiency in Figma and modern prototyping tools. A strong portfolio demonstrating an end-to-end UX/UI process, including user research, wireframing, and high-fidelity visual design. A deep understanding of responsive web design and mobile (iOS/Android) interface guidelines.
• Nice-to-have skills – Prior experience in HealthTech, SaaS, or highly regulated industries. Familiarity with WCAG accessibility guidelines and inclusive design principles. A basic understanding of front-end development constraints (HTML/CSS) to facilitate smoother engineering handoffs.
• Experience level – Typically requires a degree in Design, HCI, or a related field, alongside relevant internship or professional experience depending on the specific level of the role.
• Soft skills – Exceptional communication and presentation skills, high empathy for vulnerable user groups, and the ability to gracefully accept and integrate constructive feedback.

Frequently Asked Questions

Q: How difficult is the initial video interview? The initial one-way video interview is generally rated as "Easy" by candidates. The questions are straightforward behavioral and high-level design prompts. The true difficulty lies in managing your time, as you have a limited window to record your answer.

Q: Will I have time to prepare my answers during the HireVue? Yes. Candidates report that the platform provides a short preparation window after revealing the prompt and before the recording automatically begins. Use this time to quickly jot down your main talking points.

Q: How long does it take to hear back after completing the initial screen? The timeline can vary significantly. While candidates often receive the initial interview invite within a week or two of applying, the review process post-video screen can take several weeks. It is normal to experience a waiting period at this stage.

Q: Do I need prior healthcare design experience to get an offer? While prior experience in HealthTech or regulated industries is a strong advantage, it is not strictly required for all levels. However, you must demonstrate a strong willingness to learn the regulatory landscape and a deep empathy for patients.

Q: Are UX/UI roles at Resmed remote or in-office? Many design roles are based out of Resmed's San Diego, CA headquarters and operate on a hybrid schedule. Remote flexibility depends heavily on the specific team and seniority of the role, so it is best to clarify this with your recruiter early on.

Other General Tips

• Master the Camera Presence: Because your first impression is likely a recorded video, practice speaking directly to your webcam. Ensure your lighting is bright, your background is clean, and your audio is crisp. Energy translates differently on camera, so speak with slightly more enthusiasm than you might in a standard conversation.
• Leverage the STAR Method: For behavioral questions, strictly use the Situation, Task, Action, Result framework. This ensures your answers remain focused and fit comfortably within the strict recording time limits.

• Showcase Patient Empathy: Whenever possible, tie your design decisions back to the end-user. At Resmed, the user is often a patient managing a chronic condition. Using empathetic language and demonstrating how your design reduces their anxiety will score you major points.
• Prepare Your Environment: Set up your workspace for success before launching the interview link. Close unnecessary tabs, silence your phone, and ensure you will not be interrupted.

• Audit Your Portfolio for Scannability: If you advance to live interviews, you will need to present your portfolio. Ensure your case studies highlight the problem, your specific role, the process, and the final outcomes clearly. Interviewers want to see the narrative arc of your project without getting lost in walls of text.

Summary & Next Steps

Securing a UX/UI Designer role at Resmed is an opportunity to do highly meaningful work at the intersection of consumer technology and life-saving healthcare. You will be challenged to design interfaces that are not only beautiful and intuitive but also compliant, accessible, and deeply empathetic to the patient experience. The work you do here has the potential to help millions of people breathe easier and live healthier lives.

To succeed in this interview process, your immediate focus should be on mastering the asynchronous video format. Practice delivering concise, impactful stories that highlight your user-centric problem-solving and your ability to collaborate across functions. Remember that Resmed values designers who can check their egos at the door, navigate complex constraints, and always keep the patient's well-being at the forefront of their minds.

The compensation data above provides a snapshot of what you might expect for design roles in this market. Use this information to understand the total rewards package, keeping in mind that actual offers will vary based on your specific experience level, location, and performance during the interview process.

You have the skills and the drive to make a massive impact at Resmed. Approach your preparation strategically, trust in your design process, and let your passion for human-centered healthcare shine through. For even more interview insights and peer experiences, continue exploring resources on Dataford. Good luck—you are going to do great!