What is a UX/UI Designer at Resmed?

As a UX/UI Designer at Resmed, you are stepping into a role that directly impacts the health, comfort, and daily lives of millions of people worldwide. Resmed is a global leader in digital health and cloud-connected medical devices, particularly known for its pioneering work in sleep apnea and respiratory care. In this role, your design decisions go far beyond simple aesthetics; they influence patient compliance with life-saving therapies and streamline complex workflows for healthcare providers.

You will contribute to critical digital touchpoints, such as the myAir patient app, which helps users track their sleep data, or AirView, the platform clinicians use to monitor patient progress. Designing for these platforms requires a deep sense of empathy, as your end-users range from tech-savvy individuals to elderly patients who may find digital interfaces intimidating. You are tasked with making complex medical data accessible, engaging, and reassuring.

This position offers a unique blend of high-scale consumer application design and rigorous healthcare enterprise solutions. You can expect a highly collaborative environment where you will partner closely with product managers, clinical experts, and engineers. If you are passionate about using human-centered design to drive tangible, positive health outcomes, this role at Resmed provides an incredibly rewarding and challenging landscape.

Common Interview Questions

Getting Ready for Your Interviews

Preparing for a design role at Resmed requires you to balance your creative portfolio with a clear demonstration of empathy and structured problem-solving. You must be ready to articulate not just what you designed, but the human impact behind it.

Here are the key evaluation criteria your interviewers will be looking for:

User-Centric Problem Solving – You must demonstrate how you simplify complex, data-heavy experiences into intuitive interfaces. Interviewers evaluate your ability to advocate for diverse user groups, particularly those who may have accessibility needs or lower technical literacy. You can show strength here by explaining how user research directly influenced your wireframes and final designs.

Visual and Interaction Design – Resmed expects a high standard of functional, accessible, and clean UI. You will be evaluated on your mastery of layout, typography, and interaction patterns. Strong candidates highlight their adherence to accessibility standards (like WCAG) and their ability to work within or contribute to a robust design system.

Communication and Presentation – Because early interview stages rely heavily on asynchronous video recordings, your ability to communicate clearly and concisely is paramount. Evaluators look for candidates who can confidently structure their thoughts and present their design rationale without needing a live interviewer to guide them.

Healthcare Empathy and Culture Fit – Working in health-tech requires a genuine passion for improving lives. Interviewers assess your alignment with Resmed's mission to improve 250 million lives by 2025. You demonstrate this by showing patience, a willingness to navigate regulatory constraints, and a collaborative, ego-free approach to feedback.

Interview Process Overview

The interview process for a UX/UI Designer at Resmed typically begins with a heavy emphasis on asynchronous screening. Within one to two weeks of applying, you will likely receive an invitation to complete a HireVue or similar one-way video interview. This format is heavily utilized by Resmed to evaluate a large pool of candidates efficiently, particularly for internships and early-career roles.

During the one-way video screen, you will be presented with a series of behavioral and high-level design questions. You are given a short, dedicated window of time to prepare your thoughts before the recording automatically begins. The recording time is strictly limited, meaning you must deliver your answers with precision and confidence. While candidates generally rate this initial stage as straightforward in terms of difficulty, the pressure of the ticking clock requires excellent time management.

If you successfully pass the asynchronous screen, subsequent rounds usually involve live virtual interviews with the design team and cross-functional partners. These later stages dive deeper into your portfolio, asking you to present a case study end-to-end, followed by behavioral questions assessing your collaboration skills and cultural fit.

This visual timeline outlines the typical progression from the initial application through the asynchronous screening and into live portfolio reviews. You should use this to plan your preparation, focusing heavily on concise verbal storytelling for the early video screen, and reserving your deep-dive visual presentations for the later live rounds. Keep in mind that response times after the initial HireVue can sometimes take several weeks, so patience is essential.

Deep Dive into Evaluation Areas

To succeed in your Resmed interviews, you need to understand exactly what the hiring team is probing for across different competencies. Below is a breakdown of the core evaluation areas you will face.

Healthcare Product Sense and Accessibility

Designing for health-tech is fundamentally different from designing a standard consumer app. Resmed needs designers who understand the stakes involved in medical compliance and data visualization. You are evaluated on how well you balance clinical accuracy with user-friendly design. Strong performance means explicitly discussing how you design for edge cases, cognitive load, and accessibility.

Be ready to go over:

• Inclusive Design – How you ensure your designs are usable by people with varying visual, cognitive, or physical abilities.
• Data Simplification – Techniques you use to translate complex metrics (like AHI - Apnea-Hypopnea Index) into digestible, motivating insights for patients.
• Regulatory Awareness – Understanding how HIPAA or FDA guidelines might constrain or inform your design decisions.
• Advanced concepts (less common) – Designing for hardware-to-software connectivity, localized healthcare compliance across global markets, and gamification in health adherence.

Example questions or scenarios:

• "How would you design a dashboard that both a busy physician and an elderly patient need to understand?"
• "Tell me about a time you had to compromise on a design due to technical or regulatory constraints."
• "Walk me through your checklist for ensuring a new mobile feature is fully accessible."

Portfolio and Process Articulation

Your portfolio is the proof of your craft, but your ability to talk about it is what wins the job. Interviewers want to see your end-to-end design thinking process, not just polished final screens. Strong candidates can succinctly frame the problem, explain the research, justify their iterations, and measure the final impact.

Be ready to go over:

• Problem Framing – Clearly defining the user pain point and the business goal before showing any visuals.
• Iteration and Feedback – Showing the messy middle of your process and explaining how user testing or stakeholder feedback pivoted your design.
• Design Systems – How you utilize, maintain, or build upon existing component libraries to ensure consistency.
• Advanced concepts (less common) – Leading cross-functional design sprints, establishing new UX metrics, or overhauling legacy enterprise platforms.

Example questions or scenarios:

• "Walk me through a project in your portfolio where you had to pivot your design based on user research."
• "How do you hand off your designs to engineering to ensure they are built to your specifications?"
• "Describe a time when a project did not go as planned. What did you learn from the design perspective?"

Behavioral and Cross-Functional Collaboration

At Resmed, UX/UI Designers do not work in silos. You will constantly negotiate with product managers, clinical subject matter experts, and software engineers. This area evaluates your emotional intelligence, your ability to advocate for the user, and your resilience when facing pushback.

Be ready to go over:

• Stakeholder Management – How you align differing opinions and bring non-designers into your process.
• Handling Criticism – Your emotional response to design critiques and how you separate your ego from your work.
• Adaptability – How you manage shifting deadlines, ambiguous requirements, or sudden changes in project scope.

Example questions or scenarios:

• "Tell me about a time you disagreed with a Product Manager about a feature. How did you resolve it?"
• "Describe a situation where you had to advocate for the user when the business wanted to take a shortcut."
• "How do you handle receiving negative feedback on a design you spent weeks perfecting?"