What is a Data Scientist at Press ganey?
A Data Scientist at Press ganey occupies a highly strategic and impactful role at the intersection of healthcare, data analytics, and patient experience. Press ganey is a pioneer in healthcare performance improvement, partner to more than 41,000 healthcare facilities. In this role, you are responsible for transforming complex, large-scale survey data—including patient satisfaction scores, clinical quality metrics, and nursing quality indicators—into actionable insights that help hospitals and healthcare systems improve patient care, safety, and operational efficiency.
The primary objective of the data science team is to extract meaningful patterns from structured and unstructured healthcare consumer feedback. This involves working extensively with survey methodologies, statistical analysis, and predictive modeling. Because Press ganey products directly influence clinical outcomes, patient safety, and executive decision-making across the healthcare industry, the models and analyses you build must be exceptionally rigorous, reproducible, and explainable.
You will typically collaborate with product managers, healthcare consultants, and engineering teams to integrate data-driven features into the company's core platform. Whether you are developing predictive models to identify patients at risk of readmission, analyzing key drivers of patient satisfaction (often measured on 1-5 Likert scales), or preparing research papers for publication, your work will directly impact how healthcare providers deliver care to millions of patients.
