What is a User Experience Researcher at Peloton interactive?
At Peloton Interactive, the User Experience Researcher plays a pivotal role in shaping the future of connected fitness. This position is not just about testing interfaces; it is about deeply understanding how technology, physical hardware, and human motivation intersect. By conducting rigorous qualitative and quantitative research, you will directly influence the digital ecosystem that powers the Peloton Bike, Tread, Row, and mobile/web applications. Your insights will help bridge the gap between physical workouts and digital community engagement, ensuring a seamless experience for millions of global members.
This role requires a unique blend of empathy, methodological rigor, and strategic thinking. You will work in a fast-paced environment where product decisions move quickly, and your research must keep pace without sacrificing quality. Whether you are exploring how members interact with live leaderboard features, optimizing the onboarding flow on the web, or diving into the ergonomics of hardware-screen interactions, your work will have a direct, measurable impact on member retention and satisfaction.
Ultimately, a User Experience Researcher at Peloton Interactive is an advocate for the user. You will be expected to synthesize complex user behaviors into actionable design and product recommendations, collaborating closely with product managers, designers, and engineers to foster a deeply engaging fitness experience.




