What is a Operations Manager at Miter?
At Miter, the Operations Manager (specifically focused on Payroll Operations) plays a critical role in building the modern financial and HR infrastructure for the construction industry. Construction payroll is notoriously complex, governed by multi-state tax regulations, union fringe benefits, and strict prevailing wage laws. As an Operations Manager, you are responsible for ensuring that complex payrolls are processed with absolute precision, compliance standards are flawlessly met, and operational workflows are constantly optimized for scale.
This position sits at the intersection of customer success, product development, and regulatory compliance. You will not just manage day-to-day payroll execution; you will also act as a feedback loop for the product team, helping to design and automate tools that eliminate manual friction. Your work directly impacts the livelihoods of thousands of construction workers who rely on Miter to receive timely, accurate paychecks and benefits.
This is an exceptionally high-leverage role where operational excellence directly translates to customer trust and business growth. If you thrive on solving complex compliance puzzles, designing scalable processes, and working in a fast-paced, startup environment, this role offers an incredibly rewarding challenge.


