As a UX/UI Designer at Lockton Companies, you will play a critical role in transforming how the world’s largest independent insurance brokerage interacts with digital technology. Unlike typical consumer-focused design roles, designing for Lockton Companies requires you to master highly complex, data-rich environments. You will be responsible for translating intricate financial, risk management, and insurance workflows into intuitive, elegant, and highly functional digital interfaces.

The digital products you design will directly impact a diverse ecosystem of users, including commercial clients, risk analysts, and global brokers. Your work will streamline operations, reduce cognitive load for users handling high-stakes decisions, and modernize legacy workflows. This balance of deep analytical problem-solving and high-fidelity visual design makes the role both intellectually challenging and highly impactful.

To succeed in this position, you must be comfortable with ambiguity and possess a strong desire to understand complex business logic. You will not just be designing screens; you will be architecting systems that facilitate trust, clarity, and efficiency. At Lockton Companies, design is viewed as a strategic differentiator that directly supports the company's commitment to providing exceptional, personalized client service.

The following questions are representative of what you can expect during the UX/UI Designer interview loop. These questions are drawn from real candidate experiences at Lockton Companies and are designed to evaluate your technical execution, cognitive agility, and ability to collaborate with creative stakeholders.

Portfolio & Design Execution

These questions assess your hands-on design capabilities, your execution process, and how you justify your design decisions under scrutiny.

• Walk us through a project in your portfolio where you had to translate highly complex data or workflows into a simple interface.
• How do you balance user needs with strict business requirements and technical limitations?

Preparing for an interview at Lockton Companies requires a dual focus on creative excellence and sharp analytical reasoning. Because the interview process evaluates both your design portfolio and your raw cognitive abilities, you must structure your preparation to address both sides of the evaluation spectrum.

Role-Related Design Knowledge – You must be prepared to demonstrate a deep understanding of UX/UI best practices, particularly regarding data visualization, complex forms, and enterprise workflows. Your portfolio should showcase not just final screens, but your end-to-end design thinking, from user research to wireframes and high-fidelity prototypes.

Analytical & Cognitive Agility – Unlike many creative agencies, Lockton Companies places significant weight on cognitive test performance. You should practice timed logical reasoning tests, algebraic problem-solving, and vocabulary analogies to ensure you perform well during the automated testing phase.

Collaborative Communication – The creative team at Lockton Companies values down-to-earth, collaborative professionals. When presenting your work, avoid overly academic jargon; instead, focus on clear, practical explanations of how your designs solve real business problems and improve the user experience.

The interview process for a UX/UI Designer at Lockton Companies is designed to thoroughly evaluate your design skills, cognitive capabilities, and team compatibility. Candidates typically navigate a multi-stage pipeline that balances automated assessments with deep-dive creative discussions.

The process begins with an initial recruiter screening to discuss your background, portfolio, and interest in Lockton Companies. Following a successful screen, you will be asked to complete a comprehensive personality and cognitive test. This assessment evaluates your logical reasoning, mathematical skills, and verbal analogies. Passing this stage leads to creative assessments and interviews with the design team.

The final stages involve a design task or take-home assessment, followed by a group interview with senior creative leaders. During these stages, your design decisions are evaluated systematically, and you will need to present your solutions clearly to the panel.

This visual timeline illustrates the typical path a candidate takes from the initial recruiter contact through to the final decision. Use this timeline to pace your preparation, ensuring you allocate sufficient time for both the cognitive test prep and your portfolio presentation. Note that response times can vary between stages, so maintaining proactive communication with your recruiter is highly recommended.

To succeed in the UX/UI Designer loop at Lockton Companies, you must understand the specific competencies your interviewers are scoring behind the scenes.

Cognitive and Logical Aptitude

This area evaluates your raw problem-solving capability and mental agility under pressure. Lockton Companies uses these metrics to ensure designers can quickly grasp the highly complex, multi-layered business rules inherent in the commercial insurance and risk management industries.

Be ready to go over:

• Algebraic Reasoning – Solving equations and analyzing numerical relationships quickly.
• Analogies and Verbal Logic – Identifying relationships between words and concepts to demonstrate strong verbal comprehension.
• Pattern Recognition – Discerning logical rules from visual sequences or data sets.

Example scenarios:

• Completing a timed, multi-question online assessment featuring advanced algebraic word problems.
• Solving complex word analogies designed to test your abstract reasoning and cognitive speed.

Design Assessment and Strategic Execution

Your ability to execute a design brief is put to the test through a practical creative assignment. While you may be told there are "no wrong answers," your design decisions are evaluated against a structured internal rubric. Every choice you make—from layout hierarchy to component selection—must have a clear, user-centric justification.

Be ready to go over:

• Design System Application – How effectively you use typography, color, and spacing to create a cohesive interface.
• Information Architecture – Organizing complex data sets so they are easy to navigate and comprehend.
• Interaction Design – Creating intuitive user flows that minimize friction and prevent user error.
• Advanced concepts (less common) – Quantitative scoring of qualitative design decisions, accessibility compliance (WCAG), and responsive framework optimization.

Example scenarios:

• Completing a take-home design challenge to redesign a complex dashboard interface or data entry form.
• Presenting a design proposal and explaining the exact rationale behind your layout, visual hierarchy, and interactive elements.

Creative Group Presentation and Critique

In this stage, you will present your design work to a panel of senior creative leaders and stakeholders. This session evaluates your communication style, your receptivity to feedback, and your ability to collaborate with other high-level creatives.

Be ready to go over:

• Storytelling – Articulating the user journey and the business problem your design solves.
• Feedback Reception – Handling critique constructively without becoming defensive.
• Stakeholder Alignment – Demonstrating how your design supports broader business goals and brand guidelines.

Example scenarios:

• Walking a panel of creative directors through your portfolio, focusing on a project that required cross-functional collaboration.
• Participating in a live design review where panel members ask probing questions about your design choices and suggest alternative approaches.