1. What is a UX/UI Designer at Headway?
The UX/UI Designer at Headway plays a pivotal role in shaping the future of mental healthcare. You are not just building interfaces; you are designing the bridge between patients and providers in a complex, high-stakes ecosystem. Your work directly impacts the accessibility and quality of mental health services, requiring a design approach that is both deeply empathetic and functionally robust.
In this role, you will navigate the intersection of intricate healthcare operations and user-centered design. You will collaborate closely with product managers, engineers, and clinical stakeholders to simplify complex workflows. The challenges you face will require high-level systems thinking, as you will be responsible for creating intuitive experiences that must remain scalable, compliant, and deeply human-centric.



