1. What is a Software Engineer at Headway?
As a Software Engineer at Headway, you will build the infrastructure, systems, and user experiences that power the country's largest network of affordable, insurance-covered mental healthcare. One in four Americans lives with a treatable mental health condition, but traditional insurance administration—credentialing, claims processing, and payment reconciliation—creates massive barriers to care. Headway eliminates these barriers by automating complex payer workflows and delivering intuitive software that allows over 75,000 clinicians across all 50 states to build and grow their practices.
In this role, you will work on mission-critical product surfaces and platform foundations. Whether you are engineering real-time provider search and scheduling engines, scaling core domain logic for insurance verification, or establishing zero-trust access control architectures within the Trust Foundations team, your work directly affects how over one million patients access mental healthcare. Headway operates at the intersection of complex healthcare regulations, high-volume financial transactions, and rapid product innovation, making the engineering problems both technically demanding and deeply impactful.
The engineering organization values practical execution, clear system architecture, and product-focused problem-solving over abstract algorithmic tricks. You will work within modern technical stacks—primarily featuring Python (FastAPI), TypeScript, React, and Remix—while leveraging cutting-edge developer tools and AI-assisted workflows. Engineers at Headway own features end-to-end, working in tight feedback loops alongside product managers and operations teams to ship code that transforms healthcare access daily.

