Example scenarios:

• "Draw the architecture of a service you migrated or built from scratch. Walk me through how data flows through the system and where the single points of failure are."
• "Explain a time when a system you designed failed in production. What was the technical bottleneck, and how did you re-architect it to prevent future failures?"

Behavioral & Career Trajectory

This interview uses a structured "chapters" approach to evaluate your professional journey, self-awareness, and alignment with Headway's values.

Be ready to go over:

• Career Progression – Explaining your transitions between roles, your motivations, and your career goals.
• Growth Mindset – Reflecting on past mistakes, technical failures, and what you learned from them.
• Collaboration & Influence – How you work with cross-functional partners, mentor junior engineers, and resolve conflicts.

Example scenarios:

• "Walk me through your last two roles as chapters in a book. For each chapter, tell me your primary objective, your greatest technical success, and your biggest regret."
• "Describe a situation where you had to convince your team to adopt a new technology or process. How did you build consensus?"

As a Software Engineer at Headway, your day-to-day work will be highly collaborative, product-focused, and technically diverse. You will be embedded within a cross-functional team consisting of product managers, product designers, data scientists, and operational specialists. Your primary objective will be to ship reliable, high-quality software that solves critical business and user needs.

In the Provider domain, you will design and build features that simplify practice management for therapists. This includes optimizing scheduling workflows, upgrading billing pipelines, and building intuitive dashboards that help providers track their payouts and patient engagement. You will focus on creating a seamless, low-friction user experience that allows therapists to focus on clinical care rather than administrative overhead.

In the Payer domain, your focus will shift toward complex systems integration, data processing, and financial reliability. You will write code to interface with legacy insurance APIs, parse complex healthcare data formats, and automate the claims submission and reconciliation process. Your work will directly impact Headway's ability to scale its insurance coverage, reduce billing errors, and ensure that both patients and therapists have real-time visibility into care costs.

Beyond feature development, you will contribute to the overall health of the codebase. This involves participating in code reviews, writing robust unit and integration tests, mentoring other engineers, and continuously refactoring legacy systems to support the company's rapid growth. You will have a high degree of ownership over your services, monitoring their performance in production and responding to system alerts when necessary.

Headway looks for engineers who are pragmatic, collaborative, and highly capable of executing in a fast-paced startup environment. The requirements vary by seniority, but the core expectations remain consistent.

• Must-have technical skills – Strong proficiency in at least one modern backend programming language (such as Python, JavaScript/TypeScript, or Ruby). You must have solid experience designing, building, and maintaining RESTful APIs and working with relational databases (such as PostgreSQL or MySQL).
• Nice-to-have technical skills – Experience with Python and the FastAPI framework, React for frontend development, and AWS infrastructure. Familiarity with healthcare technology standards, medical billing systems, or insurance integrations is a significant plus.
• Experience level – For Senior and Staff roles, a proven track record of leading complex technical projects, mentoring junior engineers, and making high-impact architectural decisions is required (typically 5+ years of professional experience).
• Soft skills – Exceptional communication skills, a strong product mindset, the ability to navigate ambiguity, and a demonstrated growth mindset. You must be comfortable taking end-to-end ownership of your work.

Q: How algorithmic are the coding interviews at Headway? A: The coding interviews are highly practical. While they do test your understanding of data structures and basic algorithms (such as intervals, sorting, and hash maps), they do not feature obscure, highly academic Leetcode-hard puzzles. The focus is on writing clean, readable, and maintainable code that solves a real-world problem.

Q: What is the "Chapters" behavioral interview format? A: This is a structured behavioral interview where you are asked to segment your career history into chronological chapters. For each chapter, you will walk the interviewer through your goals, key accomplishments, technical challenges, and mistakes. It is designed to evaluate your self-awareness, career growth, and reflective capabilities.

Q: Can I use external libraries or search engines during the coding challenge? A: Yes. Headway encourages a realistic coding environment. You are permitted to use Google or search documentation to look up syntax, library functions, or error messages during the interview. However, the use of generative AI coding assistants is strictly prohibited.

Q: Are reference checks really a mandatory part of the process? A: Yes, reference checks are a formal requirement for all candidates before an offer is finalized. You will be asked to provide contact information for past managers and peers who can vouch for your technical capabilities, collaboration style, and professional integrity.

Q: Does Headway support remote work or is it strictly hybrid? A: Headway operates on a hybrid model for employees near their primary hubs in New York City and San Francisco, while also supporting fully remote engineers across the United States. You should clarify the specific location and travel expectations for your target team with your recruiter during the initial call.

• Master Your Language's Date and Time Libraries – Because scheduling and availability are core to Headway's product, you will very likely face a coding question involving time intervals, calendar slots, or timezone math. Make sure you are highly comfortable parsing, manipulating, and comparing dates and times in your chosen programming language.

• Do Not Over-Engineer System Design – When designing a system, start with the simplest working architecture that solves the immediate problem. Clearly define your data models and API endpoints before worrying about microservices, caching layers, or global scalability. Explain your scaling strategy incrementally as the interviewer introduces new requirements.
• Prepare Your Project Presentation in Advance – For the project walkthrough round, select a project that you led end-to-end and can discuss in deep technical detail. Ensure you can explain the system architecture, database schema, and technical trade-offs clearly. If your previous work is confidential, practice abstracting the architecture so you can present it without violating any NDAs.
• Be Transparent and Own Your Mistakes – During the behavioral rounds, do not try to present a flawless career history. Headway highly values humility, self-awareness, and a growth mindset. When asked about past projects that failed or mistakes you made, speak honestly about what went wrong and, most importantly, what you learned and how you changed your approach as a result.

A Software Engineer role at Headway offers a unique opportunity to apply your technical skills to a mission-driven domain with massive societal impact. By building the infrastructure that connects patients, therapists, and insurance networks, you will directly help solve one of the most pressing challenges in modern healthcare. The interview process is rigorous but highly practical, designed to evaluate how you actually work, design, and collaborate on a day-to-day basis.

To maximize your chances of success, focus your preparation on the core themes highlighted in this guide: practical backend coding (especially interval and date manipulation), clean API and database design, and a structured reflection on your career journey. Approach each interview as a collaborative problem-solving session, communicate your thoughts clearly, and demonstrate a high degree of technical ownership.

The salary range shown represents the base compensation for Senior to Staff-level software engineering positions at Headway's primary hubs. When evaluating an offer, keep in mind that total compensation also includes equity packages and comprehensive healthcare benefits. Your specific placement within this range will depend on your technical depth, leadership experience, and performance throughout the interview loop.

For additional practice questions, detailed company insights, and interactive preparation resources tailored to Headway, explore the comprehensive interview prep tools available on Dataford. With focused preparation and a pragmatic approach to problem-solving, you are fully capable of navigating this loop and securing your next role. Good luck!