1. What is a User Experience Researcher at Disney+HotStar?
As a User Experience Researcher at Disney+HotStar, you serve as the voice of the user within one of the most dynamic streaming environments in the world. Your work directly influences how millions of subscribers discover, consume, and engage with content, ranging from live sports to blockbuster cinematic releases. By bridging the gap between raw behavioral data and human-centric design, you enable product and engineering teams to make evidence-based decisions that define the future of digital entertainment.
This role is both high-stakes and highly collaborative. You will navigate massive scale and complex user ecosystems, requiring you to balance quantitative rigor with qualitative empathy. Whether you are optimizing the navigation of the platform, testing new feature sets, or deeply researching viewing habits, your insights act as the compass for the product organization. You are not just conducting studies; you are shaping the strategic roadmap of a global-scale streaming service.



