What is a User Experience Researcher at Buyers Edge Platform?
As a Staff User Researcher at Buyers Edge Platform, you are positioned at the critical intersection of supply chain technology, data analytics, and user-centric design. You will be responsible for defining the research strategy that informs how our platforms—which serve thousands of operators, distributors, and manufacturers—evolve. Your work directly influences the usability and efficiency of tools that power the complex food service supply chain, a domain where high-stakes decision-making meets digital transformation.
This role requires a high degree of autonomy and strategic influence. You are not just conducting studies; you are shaping the product roadmap by identifying unmet user needs, validating complex workflows, and translating abstract data points into actionable design and product initiatives. You will work closely with cross-functional teams, including Product Managers, Engineers, and stakeholders across our Chicago, Waltham, and Lake Worth offices, to ensure that our technology remains intuitive and indispensable in a fast-paced, B2B-heavy market.




