Zscaler·Customer Success Engineer

Zscaler Customer Success Engineer interview experience

No offer

Medium

Negative

United StatesPosted Nov 2022 · Candidate report, summarized by Dataford

I went through a pretty standard-looking sequence—three technical interviews and then HR—but the experience itself was very uneven.

The technical rounds were led by technical leads, and each conversation ran about 45 minutes. The first one felt workable: the interviewer was calm, stayed engaged, and even gave me space to ask questions.

The second technical round was the rough one. The interviewer didn’t start the camera, interrupted me repeatedly, and seemed more focused on what he expected than on actually hearing my answers. When I discussed a practical networking question around what happens when a URL is entered, he pushed toward extremely granular TCP details (like expectations around MSS/MTU) and became displeased

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