Trend Micro Inc. Customer Success Engineer interview experience

The technical part focused on networking and IT security knowledge, plus troubleshooting ability. I remember it feeling practical, like they wanted evidence I could reason through real issues.

When I moved to the in-person round, the vibe was relaxed. The managers seemed comfortable letting my answers be flexible rather than forcing them into a single rigid structure. That made the whole experience feel less like an interrogation and more like a conversation with room for natural explanations.