ServiceNow·Customer Success Engineer

ServiceNow Customer Success Engineer interview experience

No offer

Hard

Neutral

Costa RicaPosted Jul 2025 · Candidate report, summarized by Dataford

The sequence for my interview felt like it was moving toward a decision, but it ended up being rough in execution.

It started with a screening that included some tech questions, then a technical interview, then a behavioral interview, and there was even talk of an offer step afterward.

I ultimately failed the tech interview. During that stage, they shared code snippets on my screen and I had to quickly explain what was going on or spot errors within seconds. My guesses weren’t aligned with what they were looking for, and I also felt uncomfortable with the code since it was unfamiliar to me.

To make it more stressful, the scheduling got chaotic—they rescheduled the call about three times, each time close

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