ServiceNow Customer Success Engineer interview experience

My first technical interview was about an hour and covered coding tasks that were fairly manageable in JavaScript, along with some Java and SQL. It didn’t feel like a trick-heavy setup—more like they wanted to see how I reasoned through straightforward implementation and data/query basics.

Right after that, I had a second interview with four managers. That round was less about coding and more about my communication and how I handled realistic scenarios tied to the job—how I’d respond, what kind of mindset I brought in, and how I came across under conversational pressure. It felt like