KnowBe4·Customer Success Engineer

KnowBe4 Customer Success Engineer interview experience

No offer

Hard

Positive

SingaporePosted Jan 2023 · Candidate report, summarized by Dataford

I ran into a process that didn’t feel reliable on the scheduling side.

I had been contacted to set a time, agreed on it, and then the call never happened. I sent a quick follow-up shortly after, and hours later I got a response asking to pick another time. I shared my availability again, but after that there was radio silence—follow-ups didn’t get answered either.

Before the scheduling went off the rails, the earlier part of the journey had looked like it would be a normal sequence: an initial HR-style screening, then further discussion with leadership focused on how my customer success experience—especially with enterprise clients—fit the role, along with some

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