KnowBe4 Customer Success Engineer interview experience

After the early stages, there were digital tests completed online, including multiple assessments, and the questions and evaluation felt geared toward screening efficiently.

In the middle of it, I had several interview touchpoints with different leaders—starting with an initial conversation with a managing director in the UK, followed by phone interviews with senior people based in the US, including someone focused on customer success and another leader involved in expansion and HR. One of the phone rounds included role scenario questions, which I found particularly telling because it pushed