Glassdoor·Customer Success Engineer

Glassdoor Customer Success Engineer interview experience

No offer

Medium

Positive

London, EnglandPosted Mar 2020 · Candidate report, summarized by Dataford

I started with a recruiter screen that focused on matching my background to the skills they needed, basically a quick CV-versus-role check.

About ten days later, I moved into an interview with the hiring manager where the conversation centered on both my experience and the specific skills required for the job.

Both steps were professional and friendly, and the communication felt thoughtful even though it didn’t end with an offer. After the second round, HR called with the outcome and said I wasn’t selected before the automated email—an extra human touch that made the rejection feel less abrupt. The role was for London while the team was based in NY, which also added a layer to the logistics.

The overall process felt structured,

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