Glassdoor·Customer Success Engineer

Glassdoor Customer Success Engineer interview experience

No offer

Hard

Negative

Dublin, DublinPosted May 2025 · Candidate report, summarized by Dataford

I applied for the Customer Success Engineer role and then went through two interviews with the hiring manager after being contacted by a recruitment agency.

From the start, I was asked to prepare detailed topics and build a full presentation, which honestly took a lot of time and effort.

After the final interview, the process basically stalled. I didn’t hear anything for about four weeks. My follow-up email to the hiring manager went unanswered, and it wasn’t until I kept pushing with the agency that I received a short note saying they’d decided to hire internally. There wasn’t a phone call, and there wasn’t any meaningful feedback—just an impersonal message that felt dismissive.

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