Glassdoor·Customer Success Engineer

Glassdoor Customer Success Engineer interview experience

No offer

Medium

Neutral

Los Angeles, CAPosted Dec 2021 · Candidate report, summarized by Dataford

I had an experience where the process started off organized but ended with disappointment, mainly because I didn’t get the kind of feedback that matched the company’s stated values.

After applying, I heard back from HR about two weeks later and went into a 30-minute phone screen. The questions were the basics—why Glassdoor and why I was looking to leave—then I was told to expect an assessment.

I was sent a YouTube link to watch a 30-minute video and then answered 4–5 questions tied to what I learned, focusing on my experience and how I would handle situations. I had a couple of business days to complete it. After submitting, I was invited to interviews with another CSM and a CSM manager, with a break in between and a quick final check-in back with the original HR

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