When preparing for your interview, expect questions that reflect the various competencies needed for success as an Account Executive at Viber. The questions outlined below are representative of what you may encounter, drawn mainly from 1point3acres.com. Keep in mind that variations may occur based on the specific team or interviewer.

Technical / Domain Questions

This category assesses your knowledge of digital advertising, market strategies, and understanding of Viber’s offerings.

• What are the key metrics used to evaluate the effectiveness of contextual advertising?
• Can you explain how Viber's advertising solutions differ from competitors?
• Describe a successful campaign you managed and the metrics that indicated its success.
• How do you stay updated on industry trends and changes in advertising regulations?
• What tools do you use for market analysis and client reporting?

Behavioral / Leadership

Expect questions that explore your past experiences and how they align with Viber’s values and culture.

• Tell me about a time you had to overcome a significant challenge in a sales role.
• How do you prioritize your tasks when managing multiple clients?
• Describe a situation where you had to influence a team member or client to adopt your recommendation.
• What are your strategies for building long-lasting client relationships?
• How do you handle rejection or unsuccessful pitches?

Problem-Solving / Case Studies

You may be presented with scenarios that require you to demonstrate your analytical thinking and problem-solving skills.

• If a client is not satisfied with the performance of their advertising campaign, how would you address their concerns?
• How would you approach a new market segment for Viber’s services?
• A long-standing client has decided to reduce their budget; how would you persuade them to maintain their investment?
• Provide a strategy to increase user engagement for a specific campaign on Viber.

This visual timeline illustrates the various stages of the interview process, from initial screen to final interviews. Candidates should use this to plan their preparation and manage their energy effectively, ensuring they are well-rested and focused for each stage.

Deep Dive into Evaluation Areas

Role-related Knowledge

Understanding the landscape of digital advertising and Viber's specific offerings is crucial. Interviewers will assess your familiarity with key industry concepts and metrics that drive client success.

• Advertising Metrics – Be prepared to discuss metrics relevant to contextual advertising, including CTR, conversion rates, and ROI.
• Competitor Analysis – Understanding how Viber fits into the broader market landscape is essential.
• Client Needs Analysis – Show how you identify and address client needs through tailored solutions.

Example questions:

• What metrics do you consider most important when evaluating an advertising campaign's success?
• How do you analyze a competitor's advertising strategy?

Problem-Solving Skills

Your ability to analyze problems and devise strategic solutions will be evaluated. Interviewers want to see how you think critically in high-pressure situations.

• Scenario-Based Questions – Expect to tackle hypothetical scenarios that test your problem-solving approach.
• Analytical Thinking – Demonstrate your thought process in dissecting complex issues.

Example questions:

• How would you handle a situation where a client's expectations exceed the capabilities of Viber's offerings?
• Describe a time when you had to pivot your strategy based on new information.

Culture Fit

Viber seeks candidates who align with its values of collaboration, user focus, and innovation. Showcase how your work style and values resonate with the company culture.

• Team Collaboration – Be ready to discuss instances where teamwork led to positive outcomes.
• Adaptability – Provide examples of how you have thrived in dynamic environments.

Example questions:

• Describe a time when you contributed to a team project. What was your role?
• How do you adapt your communication style to different stakeholders?

Key Responsibilities

The day-to-day responsibilities of an Account Executive at Viber revolve around client management, strategy development, and performance analysis. You will engage directly with clients to understand their advertising needs and develop tailored solutions that leverage Viber’s unique capabilities.

Your responsibilities will include:

• Managing a portfolio of client accounts and ensuring customer satisfaction.
• Developing strategic advertising plans that align with client objectives.
• Analyzing campaign performance and providing actionable insights to clients.
• Collaborating with internal teams to create effective advertising solutions.
• Staying informed about industry trends and competitor activities to provide strategic advice.

Through these activities, you will play a crucial role in driving revenue growth while enhancing Viber’s reputation as a leading advertising platform.

Role Requirements & Qualifications

To be a successful Account Executive at Viber, you should possess a mix of technical skills, experience, and soft skills.

• Must-have skills:

  • Strong understanding of digital advertising and market dynamics.
  • Excellent communication and interpersonal skills.
  • Proven track record in account management or sales roles.
  • Ability to analyze data and derive insights for clients.

• Nice-to-have skills:

  • Experience with advertising analytics tools.
  • Familiarity with the messaging and communication technology landscape.
  • Multilingual proficiency to cater to diverse client bases.

Frequently Asked Questions

Q: How difficult is the interview process, and how much preparation time should I expect?
The interview process can be moderately challenging, with a focus on both technical knowledge and behavioral fit. Candidates typically spend several weeks preparing, emphasizing their understanding of digital advertising metrics and market trends.

Q: What differentiates successful candidates?
Successful candidates demonstrate a strong blend of industry knowledge, problem-solving skills, and cultural fit within Viber. They effectively articulate their experiences and show genuine enthusiasm for the role.

Q: What is the culture and working style at Viber?
Viber fosters a collaborative and innovative culture, prioritizing team collaboration and user-centric solutions. Expect a dynamic work environment where adaptability and proactive communication are valued.

Q: What is the typical timeline from initial screen to offer?
The timeline can vary, but candidates can generally expect to receive feedback within a few weeks after their final interview. The entire process may take anywhere from four to six weeks.

Q: Are there remote work or hybrid expectations for this role?
Viber embraces flexible working arrangements, and candidates should expect a hybrid model that allows for both remote work and in-office collaboration.

Other General Tips

• Understand the Product: Familiarize yourself with Viber’s offerings and how they compare to competitors. This knowledge will be crucial in interviews.
• Practice Behavioral Questions: Use the STAR method to structure your answers, ensuring clarity and relevance.
• Highlight Client Success Stories: Prepare examples of how you have helped clients achieve their goals through strategic advertising solutions.
• Show Enthusiasm: Let your passion for the role and the company shine through. Viber values candidates who are genuinely excited about their mission.