TOTVS UX/UI Designer interview questions & guide 2026

The compensation data provided offers an overview of expected salary ranges for UX/UI Designer roles within the organization. Candidates should interpret these figures as benchmarks based on seniority and regional market standards. Understanding these components helps you gauge your positioning and prepare for transparent discussions regarding your expectations during the recruitment process.

The following questions are representative of the patterns observed in TOTVS interviews. While specific inquiries may shift based on the product team or seniority level, these categories reflect the core competencies the hiring team prioritizes.

Professional Journey and Fit

These questions assess your background, your career trajectory, and your alignment with the TOTVS culture.

• Can you walk us through your career path and the key projects that shaped your design philosophy?
• What are your primary professional goals and what are you looking to achieve in this next chapter of your career?

Preparation at TOTVS requires a balance of self-reflection and technical storytelling. You should be prepared to articulate not just what you designed, but why you made specific choices and how those decisions affected the user journey.

Role-related knowledge – You must demonstrate a deep understanding of UX principles and UI best practices. Interviewers will look for your ability to explain your design process, including how you conduct research, map user flows, and create high-fidelity prototypes that align with business needs.

Problem-solving ability – You will be tested on your ability to navigate ambiguity. When presented with a complex problem, show how you break it down into smaller, manageable components while keeping the end-user at the center of your solution.

Communication and Collaboration – Since you will work alongside engineering and product teams, your ability to explain your work to non-designers is vital. Be ready to discuss how you advocate for the user while maintaining strong, productive relationships with your cross-functional partners.

The hiring process at TOTVS is typically characterized by its agility and professional, human-centric approach. Candidates often report a streamlined experience that values transparency, where the expectations for the role are clearly communicated from the initial screening stages. You can expect a sequence that moves from initial cultural and expectation alignment to deeper technical evaluations and leadership interactions.

The process is designed to be direct, avoiding unnecessary hurdles while ensuring a thorough assessment of your skills. Because TOTVS prioritizes a collaborative environment, interviewers look for candidates who are not only technically proficient but also genuinely curious about the company’s product ecosystem and future direction.

The visual timeline above illustrates the standard progression from initial recruiter interactions to technical and leadership evaluations. Candidates should interpret this as a guide for managing their preparation energy, ensuring they are ready to pivot from high-level career discussions to detailed case study presentations as they advance. Note that while this is a typical path, individual team structures may introduce minor variations in the number of steps.

Design Methodology and Execution

This area is critical because it reveals how you think. A strong candidate provides a structured narrative for every project, explaining the problem, the research, the iteration, and the final outcome.

Be ready to go over:

• User research integration – How you gather and apply user feedback to refine designs.
• Design system usage – Your experience working with established patterns to ensure efficiency.
• Cross-functional handoff – Your process for ensuring engineers have everything they need to implement your designs.

Example scenarios:

• "Tell me about a time you had to pivot your design strategy based on new data."
• "How do you handle a situation where a developer says your design is not technically feasible?"

Strategic Alignment

TOTVS looks for designers who understand the business impact of their work. You are evaluated on your ability to connect design outcomes to user satisfaction and overall product success.

Be ready to go over:

• KPIs and metrics – Understanding what success looks like in a B2B or enterprise context.
• Stakeholder management – How you navigate competing priorities from product managers and business leaders.
• Advanced concepts – Accessibility standards (WCAG), performance-driven design, and scaling UI across multiple modules.

Example scenarios:

• "How do you prioritize features when you have limited time and high stakeholder demand?"
• "Describe a project where you had to simplify a complex enterprise workflow."

As a UX/UI Designer, your day-to-day work involves more than just creating interfaces. You will be responsible for conducting user research, creating user journeys, and building high-fidelity prototypes that solve specific business pain points. You will spend a significant amount of time collaborating with product managers to define requirements and with developers to ensure the final implementation matches the vision.

You will act as a bridge between the user’s needs and the technical reality of the software. This involves participating in design critiques, maintaining documentation for design systems, and constantly iterating based on usability testing. You are expected to be a proactive advocate for the user experience, identifying friction points in existing flows and proposing elegant, efficient solutions that align with the broader TOTVS product strategy.

A competitive candidate for this role possesses a strong portfolio that demonstrates both aesthetic quality and rigorous problem-solving.

• Must-have skills: Proficiency in industry-standard design tools (such as Figma or Adobe XD), a solid understanding of responsive design, and experience creating design systems.
• Nice-to-have skills: Experience with enterprise software or complex SaaS platforms, basic knowledge of HTML/CSS for better communication with developers, and experience with data-driven design decision-making.
• Soft skills: Excellent verbal and written communication, the ability to receive and provide constructive criticism, and a high degree of empathy for the end-user.

Q: How difficult is the interview process at TOTVS? A: Most candidates describe the process as average in difficulty. It is well-structured and focuses on your practical experience rather than abstract puzzles.

Q: What differentiates successful candidates? A: Successful candidates are those who can clearly articulate their design process and demonstrate a deep understanding of how their design choices impact the user’s ability to complete business-critical tasks.

Q: How long does the process take? A: The process is generally described as agile and fast, though timelines can vary based on the specific team and seniority level. You can expect clear communication regarding the next steps after each round.

Q: Is there a technical test or design challenge? A: Yes, it is common for candidates to be asked to complete a practical design challenge or present case studies from their portfolio to the team.

• Prepare your portfolio: Ensure your case studies tell a story. Focus on the "why" behind your design decisions, not just the final visual output.
• Research the product: Spend time understanding the TOTVS ecosystem. Knowing which specific products or sectors you might be working on will show genuine interest.
• Be authentic: The interviewers value a human approach. Be honest about your strengths and your areas for growth.
• Practice your narrative: Be prepared to discuss your past projects in detail, focusing on your specific contribution and the impact of your work.

The UX/UI Designer role at TOTVS is a high-impact position that offers the opportunity to influence the tools used by thousands of businesses. By focusing on your design methodology, your ability to communicate complex solutions, and your alignment with the company’s user-centric values, you can significantly improve your performance.

We encourage you to approach your interviews with confidence and preparation. You can explore additional interview insights, practice questions, and preparation resources on Dataford to further refine your strategy. You have the skills to succeed, and with focused, deliberate preparation, you are well-positioned to make a strong impression on the hiring team.