An Account Executive at Topgolf is a high-impact sales professional responsible for driving venue revenue through the sale of corporate events, social gatherings, and team-building packages. Unlike traditional corporate sales roles, this position operates at the intersection of B2B sales and high-energy hospitality. You are not just selling event space; you are selling an interactive, premium entertainment experience that brings people together.

In this role, your success directly impacts the venue's financial health and local market presence. You will manage the entire sales lifecycle—from prospecting local businesses and cold outreach to closing deals and coordinating event logistics. You will serve as the primary point of contact for corporate clients, helping them design customized events that align with their goals, whether they are hosting a 20-person team outing or a full venue buyout.

To thrive as an Account Executive, you must be comfortable operating in a fast-paced, collaborative environment. You will work hand-in-hand with the venue's operations, culinary, and event execution teams to ensure that what you sell is delivered seamlessly. This requires a unique blend of sales grit, operational awareness, and the charismatic, guest-first attitude that defines the Topgolf brand.

To succeed in the Topgolf interview process, you must be prepared for a mix of behavioral, sales strategy, and situational questions. Interviewers want to see your drive for sales alongside your ability to fit into a collaborative venue culture.

Sales Strategy & Pipeline Management

These questions assess your prospecting methods, sales philosophy, and how you plan to build and maintain a pipeline of corporate clients.

• How would you approach your first 30 days in this role to build a local corporate client pipeline?
• What is the philosophy behind your personal work ethic, and how does it drive your sales success?

Preparing for an Account Executive interview at Topgolf requires a balance of sales preparation and cultural alignment. You must demonstrate that you are a self-starter who can hunt for new business, but also a team player who respects the operational realities of a busy entertainment venue.

Sales Acumen & Prospecting – You must prove that you can proactively generate leads rather than just waiting for inbound inquiries. Be prepared to talk about your past sales metrics, how you identify key decision-makers in local businesses, and your approach to cold outreach.

Operational Collaboration – A successful Account Executive works closely with the Director of Operations and venue management. You need to show that you understand event logistics and value the team that executes your sales, ensuring a seamless experience for the guest.

Culture & Energy – Topgolf venues have a vibrant, party-like atmosphere. Your interviewers will look for high energy, warmth, and strong interpersonal skills. You should present yourself as approachable, professional, and genuinely excited about hospitality.

Resilience & Adaptability – Event sales can be unpredictable. You must show that you can handle last-minute client changes, objections, and high-pressure situations with grace and a problem-solving mindset.

The interview process for the Account Executive position at Topgolf is designed to evaluate both your sales capabilities and your cultural fit within a live venue environment. The process typically moves quickly, spanning two to four rounds depending on the venue location and leadership team.

The journey begins with a standard recruiter phone screen to review your resume, sales background, and interest in the brand. Following a successful screen, you will transition to interviews with venue leadership, typically including the Director of Sales and the Director of Operations. These conversations are designed to dive deeper into your sales philosophy, your experience with B2B outreach, and how you collaborate with operational teams to execute events.

In the final stages, some locations may require a group panel interview or a short presentation outlining how you would approach the role, target local corporate accounts, and build your pipeline. This is your opportunity to showcase your strategic thinking and communication style in front of the key decision-makers you will be working with daily.

The visual timeline outlines the typical progression from the initial application to the final hiring decision. Candidates should use this overview to pace their preparation, focusing first on high-level behavioral alignment before diving into specific sales strategies and venue-level presentation prep. While the exact flow can vary slightly by venue, most locations prioritize a blend of virtual screens and in-person venue evaluations.

To stand out in your interviews, you must understand the core competencies the hiring team is evaluating. Your interviewers—particularly the Director of Sales and Director of Operations—will look for specific indicators of success in the following key areas.

Outbound B2B Sales Strategy

At its core, the Account Executive role is about revenue generation. The hiring team wants to see that you have a structured, proactive approach to finding and closing corporate business, rather than relying solely on inbound leads.

Be ready to go over:

• Local Market Prospecting – How you research, identify, and contact local businesses, chambers of commerce, and corporate event planners.
• Sales Funnel Management – Your methodology for tracking leads, managing follow-ups, and moving prospects from cold outreach to a signed contract.
• Overcoming Objections – Your techniques for handling common client hesitations around pricing, scheduling, or event formats.

Example scenarios or questions:

• "Walk me through how you would pitch a local mid-sized tech company on hosting their quarterly team-building event at Topgolf."
• "How do you handle a prospect who tells you that Topgolf is too expensive compared to a traditional conference room rental?"

Operational Integration & Event Coordination

A sale is only successful if the venue can execute it. Your interviewers will evaluate your ability to partner with venue operations to ensure that event logistics, food and beverage requirements, and bay assignments are perfectly aligned.

Be ready to go over:

• Cross-Functional Communication – How you translate a client's vision into clear, actionable details for the kitchen and service staff.
• Conflict Resolution – Handling tension between sales goals and operational capacity limitations.
• Event Day Presence – Your willingness to be present during major events to support the operations team and build face-to-face relationships with clients.

Example scenarios or questions:

• "Describe a time when a client requested a last-minute change to their catering order two hours before their event started. How did you handle it with the kitchen?"
• "How do you ensure that the promises you make during the sales process align with what the venue staff can realistically deliver?"

Cultural Fit & Brand Ambassadorship

Topgolf is built on energy, hospitality, and fun. They look for professionals who can maintain a high level of energy, connect authentically with clients, and represent the brand's vibrant identity.

Be ready to go over:

• Relatability and Warmth – Your ability to build rapid rapport with both corporate executives and internal venue associates.
• Work Ethic and Drive – Demonstrating a self-motivated approach to hitting sales targets without losing your passion for guest service.
• Team-Oriented Mindset – Showing that you view your role as part of the larger venue team, rather than working in a sales silo.

Example scenarios or questions:

• "How do you contribute to a positive, high-energy environment on days when sales numbers are down?"
• "What does hospitality mean to you in a sales-driven role?"