A Project Manager at Stubhub plays a vital role in bridging the gap between technology, business operations, and the ultimate fan experience. In the highly dynamic and competitive live-events ticketing industry, this role is responsible for driving the execution of complex, cross-functional initiatives. Whether it is optimizing the checkout flow, launching new seller tools, or integrating global localization features, project managers ensure that key initiatives are delivered on time, within scope, and with minimal friction.

Because Stubhub operates a high-transaction, real-time marketplace, the impact of your work is immediate and highly visible. A successful Project Manager must navigate a fast-paced environment where market demands can shift rapidly based on tour announcements, sports seasons, and technological advancements. You will work closely with engineering, product management, design, marketing, and customer service to align priorities and keep projects moving forward.

This position is ideal for strategic problem-solvers who thrive in ambiguous environments and possess a deep passion for live entertainment. Your ability to manage dependencies, mitigate risks, and communicate effectively across diverse departments will directly contribute to how millions of users buy and sell tickets to their favorite events.

The questions you will encounter during the Stubhub hiring process are designed to evaluate your practical project management skills, your ability to navigate cross-functional complexity, and your cultural alignment with the company. These questions are drawn from real candidate experiences and reflect the actual challenges you will face on the job.

Project & Delivery Management

These questions assess your technical project management skills, your familiarity with Agile methodologies, and your ability to keep projects on track under tight deadlines.

• How do you handle a situation where a key project milestone is missed due to engineering delays?
• Describe your experience managing project budgets and resources across multiple concurrent initiatives.

Preparing for an interview at Stubhub requires a balanced approach that showcases both your structural project management expertise and your interpersonal adaptability. You should be ready to demonstrate how you bring order to complex, fast-moving situations while maintaining strong, collaborative relationships with your team.

Cross-Functional Execution – You must demonstrate a proven track record of coordinating projects across engineering, product, design, and business operations. Interviewers look for your ability to translate technical requirements into business impacts and vice versa. Focus on highlighting how you establish clear ownership and accountability across diverse teams.

Problem-Solving & Adaptability – The live-events industry is highly volatile, and projects must adapt quickly to market changes. You will be evaluated on how you approach unexpected roadblocks, manage risks, and adjust project scopes without sacrificing quality. Be prepared to discuss your structured framework for making trade-offs under pressure.

Influence Without Authority – As a Project Manager, you rarely have direct authority over the resources required to deliver your projects. Your success depends on your ability to build trust, communicate clearly, and motivate cross-functional partners. Show how you use data, active listening, and strategic negotiation to gain buy-in.

Data-Driven Decision Making – Stubhub values metrics and continuous improvement. You should be prepared to discuss how you define project success, track key performance indicators (KPIs), and use data to identify process bottlenecks or justify project adjustments.

The interview process for a Project Manager at Stubhub typically begins with a standard recruiter screen to review your background, career goals, and general alignment with the role. Following a successful screening, you will progress to a more formal, 30-minute interview with the hiring manager. This conversation focuses heavily on your previous experience, your project management philosophy, and your interest in the ticketing and live-events space.

If you pass the hiring manager screen, you will move on to the cross-functional interview loop. This stage is designed to assess how you collaborate with different departments across the organization. You will participate in individual sessions with team members from engineering, product, operations, and business teams. Historically, this loop can range from a series of virtual panels to a comprehensive four-hour onsite interview session.

The visual timeline above outlines the typical stages of the Stubhub hiring process, starting from the initial recruiter contact to the final decision. Candidates should use this timeline to pace their preparation, focusing first on high-level behavioral storytelling before diving deep into cross-functional scenario prep for the onsite loop. Note that while the initial stages move quickly, the post-onsite evaluation phase can sometimes take longer due to cross-functional feedback consolidation.

To succeed in the Stubhub interview loop, you must understand the specific areas where interviewers will focus their evaluation. Each round is structured to test distinct competencies that are critical for day-to-day success in the role.

Cross-Functional Collaboration & Stakeholder Alignment

This is one of the most heavily weighted evaluation areas. Because Stubhub operates with highly integrated systems, a single project often touches payment gateways, customer support portals, and front-end user experiences simultaneously. Interviewers want to see how you navigate these dependencies.

Be ready to go over:

• Dependency mapping – How you identify and track technical and operational dependencies early in the project lifecycle.
• Conflict resolution – Your strategy for aligning teams with competing priorities (e.g., engineering wanting to reduce technical debt vs. product wanting to launch a new feature).
• Executive communication – How you tailor your messaging when reporting project status to stakeholders at different levels of the organization.
• Advanced concepts (less common) – Coordinating with external third-party vendors, managing platform integrations during corporate transitions, and handling global localization projects.

Example questions or scenarios:

• "Describe how you managed a project where two key engineering teams had completely different technical approaches to the solution."
• "How do you handle a situation where a critical business stakeholder demands a feature addition that will delay the release by two weeks?"

Delivery Excellence & Agile Methodology

Your technical execution skills will be thoroughly vetted. You need to prove that you can run efficient processes that empower engineering teams rather than slowing them down with administrative overhead.

Be ready to go over:

• Agile ceremony optimization – How you structure standups, sprint planning, and retrospectives to maximize team efficiency.
• Scope management – Your techniques for defining clear MVP (Minimum Viable Product) boundaries and preventing scope creep.
• Velocity tracking – Using metrics like burndown charts and team velocity to predict delivery timelines accurately.

Example questions or scenarios:

• "How do you help an engineering team estimate story points accurately when they are working on a highly ambiguous legacy codebase?"
• "Tell me about a time you had to pivot a project mid-sprint due to a sudden shift in company priorities."

Risk Management & Problem Solving

When things go wrong in a live-events marketplace, the financial and reputational stakes are high. Interviewers will evaluate your ability to remain calm, assess risks proactively, and lead your team through crises.

Be ready to go over:

• Risk registers – How you identify, categorize, and mitigate risks before they turn into active issues.
• Critical path analysis – Your method for identifying the sequence of stages determining the minimum time needed for project operation.
• Post-mortem leadership – How you conduct blameless post-mortems to ensure the team learns from failures.

Example questions or scenarios:

• "Describe a time when a critical bug was discovered in production right before a major ticket onsale event. How did you manage the crisis?"
• "How do you identify hidden risks in a project plan that involves multiple legacy systems?"