What is a Software Engineer at Sprinklr?
At Sprinklr, a Software Engineer is responsible for architecting, building, and optimizing high-throughput systems that power the company’s Unified Customer Experience Management (Unified-CXM) platform. Sprinklr handles billions of conversational data points, social media feeds, customer interactions, and enterprise data streams in real time. Engineers here build microservices, real-time streaming pipelines, and analytical engines capable of handling massive scale with low latency and high availability.
As a Software Engineer, your work directly shapes how global enterprises monitor brand reputation, manage customer success, and leverage artificial intelligence for data-driven insights. Whether you are optimizing low-level memory usage in JVM environments, implementing efficient data structures for high-frequency search and retrieval, or designing distributed systems capable of auto-scaling under peak loads, your contributions directly impact core product reliability and performance.
The engineering culture at Sprinklr is heavily grounded in computer science fundamentals, efficient algorithm design, and robust system architecture. Engineers face challenging technical problems every day—ranging from dynamic programming optimization and complex graph traversals to low-level concurrency, custom caching, and infrastructure scalability.




