A Consultant at SpotOn: Corporate is the driving force behind the company's growth in the local business sector. In this role, you act as a strategic partner to small-to-medium businesses (SMBs), helping them modernize their merchant services, point-of-sale (POS) systems, and customer engagement software. You are not just selling a product; you are introducing comprehensive business solutions that streamline daily operations, optimize transaction processing, and improve overall customer retention for local merchants.

This position is highly entrepreneurial and demands a unique blend of business development, consultative selling, and hands-on customer support. Because SpotOn: Corporate relies on its field representatives to establish strong, trusting relationships with local business owners, you will navigate the entire client lifecycle. This includes identifying prospects, running live product demonstrations, managing the onboarding process, and serving as a reliable point of contact for technical support and customer service.

Successfully executing this role requires high self-motivation and resilience. Your impact is directly visible in the local communities you serve, as you empower merchants to compete effectively in a digital-first economy. For professionals who thrive in independent environments and enjoy direct control over their earning potential, the Consultant pathway offers a direct route to building a lucrative, self-sustaining business portfolio.

Preparing for the interview process requires a clear understanding of the questions you will face. While the conversations are structured to assess your natural sales instincts and resilience, they will also evaluate your ability to handle customer success and technical troubleshooting.

The following questions represent the core patterns identified in actual interview experiences for the Consultant role.

Sales Strategy & Prospecting

This category evaluates your ability to generate leads, manage a territory, and pitch solutions to busy business owners who may be skeptical of merchant service providers.

• How do you plan to identify and approach potential clients in your local territory?

Entering your interviews with a structured preparation strategy will set you apart from other candidates. The hiring team at SpotOn: Corporate is looking for self-starters who can manage their time effectively and represent the brand with high integrity.

To succeed, you must demonstrate strength in the following core evaluation criteria:

Sales Drive & Resilience – You must prove that you possess the grit required for direct sales. Interviewers will assess your history of overcoming rejection, your work ethic, and your ability to maintain high energy levels without constant supervision.

Customer-Centric Problem Solving – Because you will handle technical support and customer service for your accounts, you must show that you can troubleshoot issues calmly and prioritize the merchant's business continuity above all else.

Compensation Alignment – You must show a clear, realistic understanding of how commission structures, residual income, and transition quotas work. Showing enthusiasm for a performance-driven structure is key to demonstrating your confidence in your own sales abilities.

The interview process at SpotOn: Corporate for the Consultant position is highly streamlined, fast-paced, and designed to assess your real-world readiness. The company focuses heavily on transparency, ensuring you fully understand the day-to-day realities of field sales and customer support before you head out into the market.

Typically, the process begins with a brief phone screening conducted by a sales recruiter. This conversation focuses on your background, your motivation for entering the merchant services space, and your comfort level with commission-heavy compensation structures. Following a successful screen, you will move on to an interview with a Regional Manager or Assistant Manager, which dives deeper into your local territory knowledge, sales tactics, and customer service approach. A final HR review ensures alignment with company values and clarifies the onboarding timeline.

This visual timeline illustrates the typical progression from your initial contact to the final decision. Use this overview to pace your preparation, focusing first on your core sales pitch and later on your strategy for account management and territory planning.

To secure an offer, you must show proficiency in the key areas that define the Consultant role. Interviewers will evaluate you across several distinct competencies during your conversations.

Field Sales & Prospecting

This area measures your capability to build a pipeline from scratch. You must show that you can walk into a local business cold, identify the decision-maker, and secure a follow-up meeting.

Be ready to go over:

• Cold calling and door-to-door prospecting – Your tactical approach to mapping out local business districts.
• Value proposition delivery – How you explain the benefits of SpotOn: Corporate hardware and software in under two minutes.
• Overcoming common objections – Handling pushback regarding contract lengths, processing fees, and installation downtime.

Example scenarios:

• "Walk me through how you would handle a merchant who says they are completely happy with their current processor and refuse to look at your rates."
• "How do you organize your week to ensure you are hitting a high volume of new business visits?"

Customer Support & Retention

Selling the account is only half the battle. Your long-term success and salary opportunities depend on keeping those accounts active and satisfied.

Be ready to go over:

• Onboarding and hardware setup – Your comfort level with basic technology setup and training merchant staff.
• Troubleshooting under pressure – Managing client frustration when technical difficulties affect their revenue.
• Proactive relationship management – Conducting regular check-ins to prevent client churn.

Example scenarios:

• "A restaurant owner calls you on a Friday night complaining that their terminal isn't batching transactions. What are your immediate steps?"
• "How do you educate a non-technical business owner on using their new digital dashboard?"

Entrepreneurial Mindset

Because you will operate independently in your territory, you must demonstrate the organizational skills of a business owner.

Be ready to go over:

• Goal setting and tracking – How you measure your own performance metrics daily.
• Time management – Balancing administrative tasks, support calls, and active sales hours.
• Portfolio building – Understanding how building a volume of accounts leads to stable residual income.

Example scenarios:

• "How do you stay motivated on days when you face consecutive rejections?"
• "Describe your strategy for transitioning from an independent contractor status to a salaried employee."