What is an AI Engineer at SpotOn: Corporate?
As a Staff AI Engineer at SpotOn, you will occupy a highly strategic and technically demanding role at the intersection of financial technology and artificial intelligence. SpotOn builds comprehensive point-of-sale (POS) and business management systems that empower restaurants and retail businesses to streamline operations, accept payments, and engage customers. In this role, you are not simply training models in isolation; you are responsible for designing, building, and deploying production-grade AI systems that directly impact the daily operations of hundreds of thousands of merchants.
Your work will focus on integrating advanced machine learning, natural language processing, and generative AI capabilities directly into the core SpotOn product ecosystem. This includes developing intelligent automation for customer support, building predictive analytics for merchant churn and fraud detection, and engineering conversational interfaces that help business owners gain immediate, actionable insights from their transactional data. Because this is a Staff-level position, you will be expected to establish technical roadmaps, define engineering best practices, and mentor other engineers across the organization.
The challenge of this role lies in the sheer scale and high-reliability requirements of the fintech space. Every AI system you design must be highly performant, secure, and capable of processing massive streams of transactional data with minimal latency. Successfully executing this role requires a unique blend of deep machine learning expertise, robust system design skills, and a strong product-focused mindset that prioritizes real-world business value over theoretical model performance.




