What is a Customer Insights Analyst at SharkNinja?
At SharkNinja, the Customer Insights Analyst plays a pivotal role in bridging the gap between consumer behavior and rapid product innovation. SharkNinja is a relentless, fast-paced consumer goods pioneer known for disrupting markets with 5-star rated products across the Shark and Ninja brands. In this role, you will not merely compile reports; you will act as the "voice of the consumer," translating raw data, product reviews, and survey feedback into actionable strategies that directly influence product design, engineering, and marketing.
This position is highly cross-functional, requiring you to collaborate with product managers, engineers, and creative teams to ensure that new appliances and technologies solve real-world consumer pain points. Whether you are analyzing feedback on the latest cordless vacuum or running a study on how consumers interact with a new kitchen appliance, your insights will help shape the next generation of global household products.
This is a high-visibility, high-impact role where your recommendations can alter product pipelines and marketing campaigns. To succeed, you must combine analytical rigor with a natural curiosity about consumer behavior and the business acumen to present compelling narratives to senior leadership.


