Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Reputation has been ranked #1 in 26 G2 reports, including the Enterprise Grid for Online Reputation Management, Experience Management, Local Listing Management, Local Marketing, and Local SEO, while also securing over 500 Leader Badges since 2018 and being recognized as a 2024 Best Software Award winner in multiple categories. Reputation was recently certified as a Great Place to Work® and has received multiple recognitions from Forrester and Gartner, including the Forrester Wave for Customer Feedback Management platforms and Gartner’s Magic Quadrant for Voice of the Customer. Visit reputation.com to learn more.
What is an Account Executive at Reputation? The Account Executive role at Reputation is pivotal for driving the company's mission of helping businesses manage their online presence and reputation. You will be at the forefront of client engagement, making strategic decisions that directly influence customer satisfaction and retention. Your ability...
What is a Customer Success Engineer at Reputation? The Customer Success Engineer at Reputation plays a pivotal role in ensuring that clients effectively utilize the company's suite of reputation management tools. This position is integral not only to the customer experience but also to the overall success of Reputation’s business...
What is a Data Scientist at Reputation? As a Data Scientist at Reputation, you will play a pivotal role in transforming data into actionable insights that drive key business decisions and enhance user experiences. This position is integral to the company’s mission to help businesses manage their online reputation effectively....
What is a Marketing Analytics Specialist at Reputation? A Marketing Analytics Specialist at Reputation plays a crucial role in harnessing data to drive marketing effectiveness and inform strategic decision-making. This position is essential for transforming raw data into actionable insights that can enhance customer engagement, optimize marketing spend, and improve...
What is an Operations Manager at Reputation? The Operations Manager at Reputation plays a pivotal role in ensuring the efficiency and effectiveness of business operations. This position is essential as it not only focuses on streamlined processes but also directly influences the quality of service delivery to clients. By managing...
What is a Project Manager at Reputation? The role of a Project Manager at Reputation is pivotal in driving the company's initiatives and ensuring the delivery of high-quality projects that align with strategic goals. As a Project Manager, you will be responsible for overseeing projects from inception to completion, coordinating...
What is a QA Engineer at Reputation? As a QA Engineer at Reputation, you play a pivotal role in ensuring the quality and reliability of our products. This position is crucial for maintaining the high standards that our users expect, directly impacting user satisfaction and trust. You will be involved...
What is a Software Engineer at Reputation? A Software Engineer at Reputation plays a pivotal role in developing and enhancing the company’s suite of products that manage online reputation, customer feedback, and business insights. This position is essential for ensuring that the technology behind the products is robust, scalable, and...
What is a Technical Writer at Reputation? A Technical Writer at Reputation plays a critical role in bridging the gap between complex technical concepts and the end users who rely on them. This position is essential for creating clear, concise documentation that enhances user experience across various products and services....