As a Business Analyst at REI, your day-to-day responsibilities will center around driving clarity and enabling successful project execution. You will act as the primary translator between business vision and technical execution, ensuring that development teams always understand the "why" behind what they are building.

• Requirement Gathering and Documentation: You will lead workshops, interviews, and brainstorming sessions to elicit detailed business requirements. You will document these requirements in the form of user stories, functional specifications, and process maps.
• Agile Backlog Management: You will partner with Product Managers to maintain, groom, and prioritize the product backlog, ensuring that stories are "ready" for development squads to pull into active sprints.
• Cross-Functional Collaboration: You will work closely with diverse teams, including software engineers, UX designers, QA analysts, and business directors, to ensure alignment throughout the project lifecycle.
• Data and Process Analysis: You will analyze existing business processes, identify inefficiencies, and design optimized "to-be" workflows to improve operational efficiency across retail and digital channels.
• UAT Support: You will assist in defining user acceptance testing (UAT) strategies, writing test cases, and coordinating with business users to validate that delivered solutions meet original business needs.

To be highly competitive for the Business Analyst position at REI, candidates should meet a combination of technical, experiential, and interpersonal benchmarks.

• Must-have skills:

  • Proven experience working as a Business Analyst within a mature Agile or Scrum development team.
  • Strong proficiency with collaboration and backlog management tools, specifically Jira and Confluence.
  • Solid understanding of requirements engineering practices, including writing user stories, mapping process flows, and defining acceptance criteria.
  • Excellent verbal and written communication skills, with a demonstrated ability to present complex information to stakeholders of varying technical backgrounds.

• Nice-to-have skills:

  • Direct experience working in a DevOps environment or a strong understanding of continuous integration/continuous delivery (CI/CD) concepts.
  • Prior experience in the retail, e-commerce, or supply chain logistics industries (familiarity with distribution center operations is a major plus).
  • Hands-on experience with SQL for data extraction and basic data analysis.
  • Professional business analysis certifications, such as a CBAP (Certified Business Analysis Professional) or PMI-PBA.

Q: How technical is the Business Analyst interview at REI? A: The interview focuses heavily on functional and methodological expertise rather than hands-on coding. You do not need to be a software engineer, but you must have a strong grasp of technical delivery frameworks, specifically Agile and DevOps. Expect to discuss how you interact with developers, manage APIs or system integrations conceptually, and write technical user stories.

Q: What is the company culture like at REI? A: REI has a highly collaborative, mission-driven, and friendly culture. As a consumer co-op, team members are deeply passionate about the outdoors, sustainability, and community. The environment is supportive, but teams are highly business-focused and expect a high level of professionalism and dedication to delivery.

Q: How long does the hiring process typically take? A: According to real candidate experiences, the entire process can take anywhere from a few weeks to two months. REI takes its time to ensure cultural fit and alignment across multiple teams, so patience and proactive communication with your recruiter are key.

Q: Does REI support remote or hybrid work for Business Analysts? A: Yes, REI offers hybrid and remote work options depending on the specific team and location. However, certain roles supporting logistics, supply chain, or retail operations may require proximity to key hubs, such as their corporate offices in Washington state.

To set yourself apart during the REI interview process, keep these practical, insider tips in mind:

• Master the clock during the phone screen: Recruiter screens at REI are often scheduled for a strict 20-to-30-minute window. Keep your answers concise, avoid long-winded monologues, and ensure you leave enough time to discuss your core qualifications.

• Prepare for employment gap questions: If you have gaps in your resume or were recently impacted by a layoff, be prepared to explain your transition clearly, positively, and concisely right from the start. Recruiters appreciate transparency and confidence.

• Highlight your Agile and DevOps experience early: REI is incredibly well-versed in these methodologies. Do not wait for them to ask; proactively weave examples of how you have driven Agile ceremonies or supported DevOps practices into your behavioral answers.

• Showcase your co-op alignment: REI values diversity, inclusion, and collaborative decision-making. Research their cooperative business model and be ready to explain why working for a co-op appeals to you more than working for a traditional, shareholder-driven corporation.

• Prepare for multi-layered panel questions: During the loop, you may receive questions from team members with varying levels of experience. Treat every question with equal weight and respect, even if a junior team member asks a question that seems slightly off-topic or unconventional.

Preparing for a Business Analyst interview at REI (Recreational Equipment Inc.) is an exciting opportunity to align your professional skills with a highly respected, mission-driven brand. By focusing your preparation on Agile and DevOps methodologies, cross-functional stakeholder management, and structured requirements gathering, you can position yourself as a highly capable candidate who can add value from day one.

Remember that REI is looking for more than just technical capability; they want collaborative partners who appreciate the cooperative model and thrive in a team-first environment. Take the time to practice your behavioral stories, refine your understanding of retail and digital workflows, and approach the interview with the confidence of an expert problem-solver.

The compensation data reflects the competitive market value REI places on its analytical talent. Use these insights to help guide your career expectations and frame your experience level accurately during recruitment discussions. For more detailed interview preparation materials, real-world candidate insights, and targeted practice questions, explore the comprehensive resources available on Dataford. Good luck with your preparation—your journey to joining the REI co-op starts now!