What is an Engineering Manager at Pagerduty?
An Engineering Manager at Pagerduty plays a pivotal role in ensuring the reliability, scalability, and continuous delivery of the world's leading real-time operations platform. In this role, you are not just managing people; you are responsible for the health of systems that thousands of global enterprises rely on to keep their digital services always-on. You will lead teams of highly skilled software engineers who build, maintain, and scale critical infrastructure, incident response workflows, and integration ecosystems.
The impact of an Engineering Manager at Pagerduty is felt across the entire engineering organization and the broader customer base. You will balance technical strategy with people development, driving engineering excellence while fostering a supportive and high-performing team culture. Whether your team is focusing on core event routing, mobile applications, or integrations with tools like Rundeck, your leadership directly influences how quickly and effectively organizations can resolve business-disrupting incidents.
This position requires a unique blend of deep technical empathy, robust agile delivery experience, and an unwavering commitment to operational excellence. Candidates who succeed here are those who can navigate high-pressure environments, champion modern DevOps and site reliability engineering (SRE) practices, and build inclusive, collaborative team environments where engineers can do their best work.
