What is a Project Manager at Outreach?
At Outreach, a Project Manager (often executing as a Technical Program Manager) serves as the ultimate orchestrator of execution, alignment, and strategic delivery. Operating in a fast-paced, high-growth SaaS environment, this role is the critical connective tissue between engineering, product, security, and business leadership. You are not just tracking tasks; you are translating high-level business objectives into predictable, high-quality technical delivery.
The impact of this position is felt across the entire organization. Whether you are driving complex cross-functional roadmaps, managing critical security compliance initiatives, or optimizing internal development workflows, your work directly influences Outreach’s ability to scale. The role requires a unique duality: you must be deeply tactical—mastering Agile ceremonies, sprint metrics, and Jira configurations—while remaining highly strategic, acting as a chief-of-staff partner to engineering and product leaders.
To succeed here, you must thrive in ambiguity and bring structure to chaos. Outreach values pragmatism and radical honesty. Candidates who can look critically at a process, acknowledge its flaws, and implement lightweight, highly effective solutions are the ones who excel. This is a highly visible role where your communication, leadership, and execution frameworks will directly shape the company's execution culture.
