1. What is a Business Intelligence Analyst at Justworks?
The Business Intelligence Analyst role at Justworks serves as a critical bridge between raw data and strategic decision-making. As the company continues to scale its PEO (Professional Employer Organization) services, this position is responsible for transforming complex datasets into actionable insights that guide product development, operational efficiency, and business strategy. You will play a vital role in ensuring that Justworks leadership and cross-functional teams have the visibility they need to support small and medium-sized businesses effectively.
This role requires a blend of technical precision and business acumen. You will be expected to move beyond simple reporting to uncover the "why" behind the numbers, influencing how the company approaches customer retention, service delivery, and platform growth. Because Justworks operates in a space defined by high-stakes compliance and payroll complexities, your work directly impacts the financial stability and operational success of thousands of users.


