What is a Data Analyst at Headway?
At Headway, the mission is to build a new mental healthcare system where quality care is accessible and affordable. As a Data Analyst, you will sit at the intersection of product, engineering, operations, and clinical strategy. Your primary mandate is to translate complex marketplace data into actionable business strategies that directly improve patient outcomes and therapist experiences.
This position is critical because Headway operates a unique double-sided marketplace that integrates directly with health insurance networks. You will tackle highly complex data challenges, such as optimizing patient-to-provider matching algorithms, streamlining insurance credentialing workflows, and analyzing behavioral trends to improve user retention. Your work will directly shape product roadmaps and operational strategies, ensuring that scaling the platform does not compromise care quality.
Working in this role requires a blend of rigorous technical execution and strong business intuition. You will not just be writing queries; you will be defining the core metrics that measure business health and diagnosing friction points in the user journey. It is a highly collaborative, fast-paced environment where data-driven decision-making is a core company value rather than an afterthought.

