Preparing for an interview at Globoforce requires a balanced approach that demonstrates both your strategic product capabilities and your interpersonal strengths. Because the company places a high premium on collaboration and culture, your soft skills will be evaluated just as rigorously as your technical product acumen.

Product Craft & User Empathy – You must demonstrate a deep understanding of user-centered design, user psychology, and product discovery methodologies. Show how you translate qualitative user insights and quantitative data into actionable product roadmaps.

Collaborative Leadership – Globoforce values leaders who can influence without authority. Be prepared to share concrete examples of how you align diverse stakeholders, navigate conflicting priorities, and build trust across engineering, design, and business teams.

Execution & Prioritization – You need to show that you can deliver complex software products at scale. Explain your framework for making trade-offs, managing technical debt, and defining clear, measurable success metrics for your product launches.

Cultural Alignment – As a company built around workplace gratitude and recognition, Globoforce looks for candidates who naturally embody these values. Your interviewers will assess how you communicate, how you receive feedback, and how you support your teammates.

The interview process for a Product Manager at Globoforce is designed to be highly conversational, collaborative, and human-centric. Candidates frequently report that the interviews feel more like professional discussions than rigid, checklist-based assessments. The hiring team is genuinely interested in understanding your unique background, your product philosophy, and how you approach complex problem-solving.

While the process is thorough and multi-staged, it is structured to give you a clear window into the company's culture and the people you will be working with. You will meet with a variety of cross-functional team members, including product leaders, engineers, and designers. This collaborative approach ensures mutual alignment and gives you ample opportunity to ask questions about the day-to-day realities of the role.

The timeline above outlines the typical progression from your initial contact to the final decision. You should use this visual overview to pace your preparation, ensuring you dedicate sufficient time to both the practical product design rounds and the behavioral evaluation stages. Keep in mind that while the general stages remain consistent, the exact sequence and scheduling may adapt depending on the specific team and geographic location.

To succeed in the Globoforce interview process, you must understand the specific competencies your interviewers are looking for during each interaction. The assessment is divided into key areas that mirror the daily responsibilities of a Product Manager in the organization.

Product Strategy & User Experience

This evaluation area focuses on your ability to envision, define, and design products that solve real user problems while driving business value. Interviewers want to see how you approach product discovery, user research, and strategic roadmapping in a complex B2B SaaS environment.

Be ready to go over:

• User Journey Mapping – How you identify friction points and optimize the end-to-end user experience.
• Value Proposition Design – Crafting product features that resonate with both enterprise buyers and individual employees.
• Growth and Engagement Loops – Designing mechanics that encourage daily active usage and organic platform adoption.
• Advanced concepts – Behavioral economics principles, continuous feedback loops, and gamification strategies in enterprise software.

Example scenarios:

• "Walk me through how you would design a system to encourage peer-to-peer feedback in an organization with high remote-work adoption."
• "How do you evaluate whether a new feature should be built as a core platform offering or as a customizable enterprise add-on?"

Stakeholder Management & Collaboration

Because Globoforce products impact entire organizations, you will constantly interact with diverse external clients and internal business units. This area assesses your communication skills, negotiation tactics, and ability to drive consensus across competing priorities.

Be ready to go over:

• Managing Conflicting Priorities – Navigating situations where sales demands a custom feature but engineering recommends paying down technical debt.
• Cross-Functional Alignment – How you partner with engineering, UX design, customer success, and legal to launch products.
• Client-Facing Communication – Translating complex technical roadmaps into clear, value-driven updates for enterprise customers.

Example scenarios:

• "Describe a time you had to say 'no' to an important customer request. How did you deliver the news and maintain the relationship?"
• "How do you ensure your engineering team remains motivated and aligned with the product vision during long, complex platform migrations?"

Product Execution & Analytics

This area measures your ability to deliver high-quality products on time and evaluate their impact quantitatively. You must demonstrate a robust, data-driven approach to tracking performance and iterating on live products.

Be ready to go over:

• KPI Selection – Defining the right leading and lagging indicators for product success.
• A/B Testing & Experimentation – Designing clean experiments to validate product hypotheses.
• Data-Driven Iteration – Using quantitative usage data to identify and resolve product bottlenecks.

Example scenarios:

• "What metrics would you look at on a Monday morning to assess the overall health of your product domain?"
• "Explain how you would diagnose a sudden 15% drop in weekly active users on our mobile application."

As a Product Manager at Globoforce, your day-to-day responsibilities will bridge high-level strategy and tactical execution. You will be the champion for your product area, ensuring that every feature built aligns with the company's mission to humanize the workplace.

• Lead Product Discovery – Conduct continuous user research, market analysis, and competitive benchmarking to identify new product opportunities and validate hypotheses.
• Define Strategy and Roadmap – Own the product vision, strategy, and execution roadmap for your specific product domain, aligning it with overall business objectives.
• Author Product Specifications – Write clear, comprehensive user stories, product requirement documents (PRDs), and acceptance criteria for your engineering squad.
• Collaborate Cross-Functionally – Partner closely with UX researchers, product designers, engineering leads, and QA specialists to deliver high-quality software in an agile environment.
• Analyze Product Performance – Monitor key usage metrics, user feedback, and business performance to continuously iterate and improve the platform experience.
• Support Go-to-Market Initiatives – Collaborate with product marketing, sales enablement, and customer success teams to ensure successful product launches and customer adoption.