1. What is a Consultant at Brandwatch?
The Consultant role at Brandwatch is a pivotal position that sits at the intersection of client success, strategic advisory, and product expertise. As a Consultant, you are responsible for guiding clients through the complex landscape of consumer intelligence, helping them derive actionable insights from massive social data sets. You act as a trusted advisor who translates technical platform capabilities into business value, ensuring that users not only understand how to use the tool but how to leverage it to solve high-stakes business challenges.
This role is critical to the Brandwatch ecosystem because it directly influences client retention and product adoption. You will work closely with cross-functional teams, including sales, customer success, and product engineers, to bridge the gap between user needs and platform innovation. The work is fast-paced and intellectually demanding, requiring a balance of analytical rigor and high-level interpersonal communication. Success in this role is measured by your ability to foster deep client relationships and drive measurable impact through data-driven storytelling.

