1. What is a User Experience Researcher at Babbel?
As a User Experience Researcher at Babbel, you serve as the critical bridge between the millions of language learners worldwide and the product teams building the Babbel ecosystem. Your work is fundamental to shaping how users engage with language learning, from initial onboarding to advanced mastery. By uncovering user motivations, pain points, and behavioral patterns, you directly influence the development of features that make language acquisition intuitive and effective.
This role requires a blend of rigorous methodology and strategic communication. You will operate in a fast-paced environment where your insights must be translated into actionable recommendations for product managers, designers, and engineers. Whether you are conducting generative research to identify new opportunities or evaluative testing to refine existing interfaces, your goal is to advocate for the user and ensure that the Babbel experience remains grounded in human-centric data.
Working at Babbel involves navigating the complexities of a global product. You will be expected to balance technical depth with the ability to tell a compelling story, ensuring that your research findings are not just documented, but effectively adopted by cross-functional teams to drive product strategy.
