TJ Maxx Account Executive interview experience

I first went through a spoken interview, then there was a test I had to complete, and after that I followed up with a video component. The video part was described as group-based depending on how things were going, which made the whole thing feel a bit more formal than a simple chat with a manager.

The questions I remember were practical and scenario-oriented, centered on customer-facing work. I talked about how I’d handle things like an unhappy customer, how I’d help find what someone needed, and how I’d think through problem-solving in the moment. They also asked about my strengths and