New Relic·Customer Success Engineer

New Relic Customer Success Engineer interview experience

Got offer

Medium

Positive

Atlanta, GAPosted Oct 2020 · Candidate report, summarized by Dataford

I started with a recruiter screening shortly after applying, and it was very communication-heavy and smooth despite the time difference since the role was in another city.

She explained what New Relic was and talked through the culture, then the next interview was with a manager from the technical support team. That call was a mix of how I’d worked with technology and how I handled working with people.

After that, I was given a practical task: using their APM software on one of my own applications and also imitating a support ticket related to my application. The setup itself felt pretty straightforward because the documentation was clear, and the work was more “do the thing” than just talk about it. Once I passed that, I moved into a larger set of interviews

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