La-Z-Boy Account Executive interview experience

I went through an initial step that was either a phone screen or a first call, and then I came in for an in-person conversation where the questions were basic and directly connected to my background in sales and customer service. I remember answering about previous experience, what I knew about the company, and how I’d handle realistic customer scenarios. A big theme was just whether I sounded comfortable in the environment and could communicate clearly.

As I talked with store leadership, the interview also covered what the job would actually require day to day—things like being able to turn