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Win vs Loss Deal Factors

MediumSales & Customer00:00
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Your question is Win vs Loss Deal Factors. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

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Problem

Describe an example of a successful deal and one where you lost a deal; what were the key factors?