Your question is When Testing Contradicts You. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Describe a time when user testing data completely contradicted your initial design hypothesis. What did you do?
I am looking for how you handled being wrong, whether you trusted the data, and how you turned that insight into a better design decision. A strong answer should show how you interpreted the evidence, aligned others around the change, and what you learned from the experience.
